In the ever-evolving digital landscape, the integration of artificial intelligence (AI) into IT operations has become a game-changer. Generative AI, in particular, offers a wealth of opportunities for IT professionals to optimize their workflows and deliver superior services. Whether you're a seasoned IT veteran or just embarking on your tech journey, this video explores three practical applications of generative AI that can revolutionize the way you approach customer support, knowledge management, and software development.

Want to get started in IT? Enroll in the Google IT Support Professional Certificate, now including AI training from Google IT specialists, and earn an employer-recognized credential for your resume.

professional certificate

Google IT Support

Get on the fast track to a career in IT. In this certificate program, you’ll learn in-demand skills, and get AI training from Google experts. Learn at your own pace, no degree or experience required.

4.8

(185,527 ratings)

1,801,206 already enrolled

Beginner level

Learn More

Average time: 6 month(s)

Learn at your own pace

Skills you'll build:

Network Security, Critical Thinking, Network Model, Computer Architecture, Problem Solving, Human Computer Interaction, Computer Networking, Cloud Computing, Network Architecture, Communication