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    • People Management

    People Management Courses Online

    Study people management for effective team leadership. Learn about motivation, conflict resolution, and performance management.

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    Explore the People Management Course Catalog

    • U

      University of Pennsylvania

      Omnichannel Retail Strategy

      Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Employee Training, Talent Management, Digital Transformation, Organizational Strategy, Human Resources, Employee Engagement, Supply Chain Management, E-Commerce, Customer experience strategy (CX), Supply Chain, Brand Strategy, Analytics, Brand Management, Business Analytics, Marketing Strategies, Customer Insights, Brand Loyalty

      4.7
      Rating, 4.7 out of 5 stars
      ·
      387 reviews

      Beginner · Specialization · 1 - 3 Months

    • É

      École des Ponts ParisTech

      The hidden value – Lean in manufacturing and services

      Skills you'll gain: Lean Manufacturing, Lean Methodologies, Business Transformation, Continuous Improvement Process, Process Improvement, Manufacturing Operations, Service Improvement, Operational Efficiency, Value Engineering, Waste Minimization, Competitive Intelligence, Business Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      818 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      288 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud Engineer Professional Certificate en Español

      Skills you'll gain: Cloud Infrastructure, Kubernetes, Cloud Applications, Identity and Access Management, Google Cloud Platform, Containerization, Infrastructure As A Service (IaaS), Cloud Management, Cloud Engineering, Terraform, Load Balancing, Cloud Computing, Cloud Services, Cloud Computing Architecture, Application Deployment, Public Cloud, Data Storage, Infrastructure as Code (IaC), Cloud Solutions, Cloud Storage

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.7K reviews

      Intermediate · Specialization · 3 - 6 Months

    • T

      Tsinghua University

      Conversational English Skills

      Skills you'll gain: Cultural Diversity, Culture, English Language, Language Learning, Interpersonal Communications, Learning Strategies, Oral Comprehension, Grammar, Rapport Building, Vocabulary

      4.3
      Rating, 4.3 out of 5 stars
      ·
      731 reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universidad de los Andes

      Estilos de Liderazgo: opciones para avanzar en desafíos complejos

      Skills you'll gain: Community Development, Initiative and Leadership, Ethical Standards And Conduct, Complex Problem Solving, Adaptability, Systems Thinking, Leadership, Business Risk Management, Dealing With Ambiguity, Self-Awareness, Emotional Intelligence, Mindfulness, Experimentation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.8K reviews

      Intermediate · Course · 1 - 4 Weeks

    • I

      IBM

      Introduction to Big Data with Spark and Hadoop

      Skills you'll gain: Apache Hadoop, Apache Spark, PySpark, Apache Hive, Big Data, IBM Cloud, Kubernetes, Docker (Software), Scalability, Data Processing, Distributed Computing, Performance Tuning, Data Transformation, Debugging

      4.4
      Rating, 4.4 out of 5 stars
      ·
      438 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of California, Davis

      JavaScript Basics

      Skills you'll gain: Javascript, HTML and CSS, Scripting, Event-Driven Programming, Web Development Tools, Web Development, Application Development, Programming Principles, Responsive Web Design, Debugging, Data Validation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      930 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      University of Colorado System

      Fundamentals of Global Energy Business

      Skills you'll gain: Energy and Utilities, Strategic Thinking, Global Marketing, Market Analysis, Business Economics, Supply And Demand, Stakeholder Engagement, Political Sciences, Policy Analysis, Environment and Resource Management, Natural Resource Management, Emerging Technologies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      499 reviews

      Mixed · Course · 1 - 3 Months

    • G

      Google Cloud

      Google Sheets

      Skills you'll gain: Google Sheets, Google Workspace, Spreadsheet Software, Excel Formulas, Data Visualization, Version Control, Collaborative Software, Data Management, File Management, Data Sharing, Data Import/Export

      4.7
      Rating, 4.7 out of 5 stars
      ·
      543 reviews

      Beginner · Course · 1 - 3 Months

    • H

      HubSpot Academy

      Sales Training: Building Your Sales Career

      Skills you'll gain: Inside Sales, Sales Training, Consultative Selling, General Sales Practices, Sales Strategy, Sales Process, Customer Relationship Building, Prospecting and Qualification, Customer Analysis, Needs Assessment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      645 reviews

      Beginner · Course · 1 - 4 Weeks

    • I

      IBM

      ETL and Data Pipelines with Shell, Airflow and Kafka

      Skills you'll gain: Extract, Transform, Load, Apache Airflow, Data Pipelines, Apache Kafka, Data Warehousing, Data Transformation, Data Migration, Web Scraping, Data Integration, Shell Script, Data Processing, Real Time Data, Data Cleansing, Big Data, Performance Tuning, Scalability

      4.5
      Rating, 4.5 out of 5 stars
      ·
      408 reviews

      Intermediate · Course · 1 - 3 Months

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    1…106107108…710

    In summary, here are 10 of our most popular people management courses

    • Omnichannel Retail Strategy: University of Pennsylvania
    • The hidden value – Lean in manufacturing and services: École des Ponts ParisTech
    • CVS Health Retail Customer Service: CVS Health
    • Preparing for Google Cloud Certification: Cloud Engineer Professional Certificate en Español: Google Cloud
    • Conversational English Skills: Tsinghua University
    • Estilos de Liderazgo: opciones para avanzar en desafíos complejos: Universidad de los Andes
    • Introduction to Big Data with Spark and Hadoop: IBM
    • JavaScript Basics: University of California, Davis
    • Fundamentals of Global Energy Business: University of Colorado System
    • Google Sheets: Google Cloud

    Frequently Asked Questions about People Management

    People management is a branch of human resources that examines the behavior of people at work and how it affects the organization. It encompasses talent acquisition, performance management, employee engagement, and training. The core of people management is the ability to communicate with others effectively, which ultimately increases the productivity and efficacy of a group.‎

    Learning people management skills improves your ability to work with other people. This may be in a leadership role or as a team member. You can use many of these skills, like empathy, conflict resolution, and negotiation outside of the workplace.‎

    When you learn principles of people management, you gain important skills, including empathy, negotiation, conflict management, and leadership skills. By understanding key principles of human behavior, you're able to choose the right people for specific teams, communicate with transparency, and build trust with your employees and co-workers. These skills also apply to situations outside of a work environment, and you can use them when interacting with anyone—especially in challenging or difficult conditions.‎

    Typical careers that use people management include human resources jobs like HR manager, benefits administrator, and training coordinator. However, people management skills also factor into other jobs. Anyone who interacts with the public, like teachers, retail workers, and customer service representatives can use people management skills in their daily work. Anyone who oversees or leads other people, such as supervisors and team leaders, also uses people management skills in their roles.‎

    Studying people management is right for you if it aligns with your career goals and interests. For example, learning people management skills is a foundation for individuals considering management positions or team leader roles. It's helpful for those who want to develop specific skills like active listening or negotiation too. Learning about people management is also an interesting activity for people who want to understand their own behavior as well as their colleagues.‎

    Online People Management courses offer a convenient and flexible way to enhance your knowledge or learn new People Management skills. Choose from a wide range of People Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in People Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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