User Experience courses can help you learn user research techniques, wireframing, usability testing, and interaction design principles. You can build skills in creating user personas, conducting A/B testing, and analyzing user feedback to improve designs. Many courses introduce tools like Sketch, Figma, and Adobe XD, that support prototyping and visual design, along with methods for integrating user insights into the development process.

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Simulation and Simulation Software, Engineering Analysis, Engineering, Prototyping, Computer-Aided Design, Cloud Computing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Process Management, Business Process, Business Process Improvement, Process Improvement, Customer experience improvement, Growth Strategies, Technology Strategies
Mixed · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Disabilities, Special Education, Cultural Responsiveness, Child Development, Teaching, Differentiated Instruction, Parent Communication, Advocacy, Non-Verbal Communication
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Machine Learning Algorithms, Applied Machine Learning, Machine Learning, Dimensionality Reduction, Algorithms, Model Evaluation, Linear Algebra
Mixed · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Data Ethics, Liberal Arts, Social Sciences, Social Impact, Emerging Technologies, Human Computer Interaction
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Resource Allocation, Marketing Strategies, Marketing Analytics, Customer experience strategy (CX), Data Science, Analytics, Marketing, Data Analysis, Digital Transformation, Brand Strategy, Customer Insights, Data-Driven Decision-Making, Business Leadership, Consumer Behaviour, Business Strategy, Advertising, Organizational Change
Mixed · Course · 1 - 4 Weeks

Technion - Israel Institute of Technology
Skills you'll gain: Innovation, Creative Problem-Solving, Team Building, Ideation, Creative Thinking, Entrepreneurship, Visionary, Initiative and Leadership, New Product Development, Design and Product, Strategic Planning, Persistence, Overcoming Obstacles, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Product Development, Wireframing, Product Roadmaps, Customer experience strategy (CX), Agile Project Management, Persona Development, User Experience, Product Requirements, User Story, Product Development, User Research, Product Strategy
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Pandas (Python Package), Data Analysis, Exploratory Data Analysis, Data Modeling, Data Manipulation, Jupyter, Matplotlib, Histogram, Scatter Plots, Data Visualization, Programming Principles, Data Cleansing, Data Visualization Software, Python Programming, Scripting
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: FinTech, Emerging Technologies, Market Analysis, Fraud detection, Real Estate, Real Time Data, Insurance, Property and Real Estate, Artificial Intelligence, Market Trend, Machine Learning, Commercial Real Estate, Financial Sales, Case Studies, Customer experience improvement, Automation
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Sales Process, Sales, Business Planning, Business Strategy, Cross-Functional Collaboration, Customer Relationship Building, Key Performance Indicators (KPIs), Goal Setting
Intermediate · Course · 1 - 4 Weeks