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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • I

      IBM

      COBOL Programming with VSCode

      Skills you'll gain: COBOL (Programming Language), Integrated Development Environments, IBM Cloud, Mainframe Computing, Programming Principles, Computer Programming Tools, Development Environment, Data Management, Debugging, File Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      187 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Essential English for Business Professionals

      Skills you'll gain: Presentations, English Language, Verbal Communication Skills, Communication, Non-Verbal Communication, Entrepreneurship, Microsoft PowerPoint, Business Communication, Sales, Interpersonal Communications, Project Management, Business Leadership, Productivity Software, Crisis Management, Organizational Structure, Marketing, Business, Vocabulary, Telecommuting, Human Resources

      4.7
      Rating, 4.7 out of 5 stars
      ·
      185 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Università di Napoli Federico II

      English Intermediate B1.2

      Skills you'll gain: English Language, Vocabulary, Education and Training, Language Learning, Interpersonal Communications, Environmental Issue, Oral Comprehension, Grammar

      4.7
      Rating, 4.7 out of 5 stars
      ·
      185 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      83 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Investment Banking: M&A and Initial Public Offerings

      Skills you'll gain: Mergers & Acquisitions, Investment Banking, Private Equity, Financial Analysis, Capital Markets, Financial Statement Analysis, Business Valuation, Financial Modeling, Due Diligence, Negotiation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      80 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Introduction to Cost Accounting

      Skills you'll gain: Management Accounting, Cost Accounting, Operational Performance Management, Performance Management, Cost Estimation, Cost Control, Product Knowledge, Product Strategy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      198 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)

      Skills you'll gain: Patient Safety, Safety Training, Collaboration, Teamwork, Care Coordination, Patient Education and Support, Healthcare Ethics, Accountability, Risk Management, Systems Thinking, Leadership, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      442 reviews

      Mixed · Course · 1 - 4 Weeks

    • I

      IE Business School

      Critical Perspectives on Management

      Skills you'll gain: Innovation, Business Management, Performance Management, Management Accounting, Industrial and Organizational Psychology, Governance, Finance, Organizational Effectiveness, Corporate Strategy, Decision Making, Behavioral Economics, Ancient History, Organizational Structure, Business Strategy, Social Studies, Economics, Storytelling, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      311 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Engineering Project Management: Risk, Quality, Teams, and Procurement

      Skills you'll gain: Team Management, Quality Assurance, Risk Management, Procurement, Project Risk Management, Project Controls, People Management, Project Management, Quality Management, Cost Management, Project Planning, Contract Management, Resource Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EDHEC Business School

      Python and Machine Learning for Asset Management

      Skills you'll gain: Investment Management, Portfolio Management, Asset Management, Machine Learning, Applied Machine Learning, Financial Modeling, Supervised Learning, Predictive Modeling, Risk Management, Feature Engineering, Unsupervised Learning, Regression Analysis, Statistical Methods, Dimensionality Reduction

      3.1
      Rating, 3.1 out of 5 stars
      ·
      329 reviews

      Intermediate · Course · 1 - 3 Months

    • I

      Indian Institute for Human Settlements

      The Art and Science of Economic Policy

      Skills you'll gain: Policy Development, Economics, Policy, and Social Studies, Public Policies, Policy Analysis, Behavioral Economics, Economics, Market Dynamics, Competitive Analysis, Governance, Program Implementation, Decision Making, Resource Allocation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      111 reviews

      Beginner · Course · 1 - 3 Months

    • E

      EIT Digital

      Data Science for Business Innovation

      Skills you'll gain: Data-Driven Decision-Making, Big Data, Data Science, NoSQL, Data Modeling, Data Storage Technologies, Analytics, Business Analytics, Data Mining, Data Analysis, Machine Learning, Unsupervised Learning, Regression Analysis, Classification And Regression Tree (CART), Descriptive Analytics, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      265 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular business communication courses

    • COBOL Programming with VSCode: IBM
    • Essential English for Business Professionals: University of California, Irvine
    • English Intermediate B1.2: Università di Napoli Federico II
    • Call Center Customer Service: CVS Health
    • Investment Banking: M&A and Initial Public Offerings: University of Illinois Urbana-Champaign
    • Introduction to Cost Accounting: Coursera Project Network
    • Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II): Johns Hopkins University
    • Critical Perspectives on Management: IE Business School
    • Engineering Project Management: Risk, Quality, Teams, and Procurement: Rice University
    • Python and Machine Learning for Asset Management : EDHEC Business School

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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