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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Hôtel “De l'étoile” - a hotel in crisis?

      Skills you'll gain: Revenue Management, Competitive Analysis, Stakeholder Communications, Hospitality Management, Demand Planning, Hotel Operations, Financial Analysis, Strategic Planning, Presentations, Brand Management, Market Analysis, Sales Management, Profit and Loss (P&L) Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      105 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Microsoft 365 Copilot: Personal Productivity for All

      Skills you'll gain: Microsoft Copilot, Microsoft 365, Target Audience, Microsoft Teams, Productivity Software, Complex Problem Solving, Strategic Communication, Brainstorming, Artificial Intelligence, Communication, Project Management Software, AI Personalization, Generative AI, Project Risk Management, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      183 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Alberta

      Science Literacy

      Skills you'll gain: Scientific Methods, General Science and Research, Research Methodologies, Research, Research Design, Peer Review, Experimentation, Statistical Methods, Media and Communications, Correlation Analysis, Probability & Statistics

      4.4
      Rating, 4.4 out of 5 stars
      ·
      264 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Automatic Data Processing, Inc. (ADP)

      The Payroll Cycle

      Skills you'll gain: Payroll, Payroll Processing, Payroll Systems, Payroll Administration, Payroll Reporting, Data Entry, Employee Onboarding, Compensation Management, Record Keeping, Auditing, Tax Compliance, Timelines, Data Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Plan a Successful Freelancing Business

      Skills you'll gain: Competitive Analysis, Business Planning, Business Strategy, Market Analysis, Market Opportunities, Value Propositions, Peer Review, Entrepreneurship, Business Modeling, Service Design, Goal Setting, Target Audience

      4.7
      Rating, 4.7 out of 5 stars
      ·
      291 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Leadership Through Marketing

      Skills you'll gain: Resource Allocation, Marketing Strategies, Marketing Analytics, Customer experience strategy (CX), Data Science, Analytics, Marketing, Data Analysis, Digital Transformation, Brand Strategy, Customer Insights, Data-Driven Decision-Making, Business Analytics, Consumer Behaviour, Market Share, Organizational Change

      4.6
      Rating, 4.6 out of 5 stars
      ·
      463 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Designing and Formatting a Presentation in PowerPoint

      Skills you'll gain: Microsoft PowerPoint, Presentations, Data Visualization, Drive Engagement, Photo Editing, Writing and Editing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      271 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Professional Selling: 3 Steps to High-Performance

      Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, General Sales Practices, Needs Assessment, Rapport Building, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Telephone Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      68 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      International Business Operations

      Skills you'll gain: Supply Chain, International Finance, Supply Chain Management, Transportation Management, Strategic Sourcing, Financial Market, Logistics, Procurement, Vendor Management, Risk Mitigation, Risk Management, Cash Flows

      4.8
      Rating, 4.8 out of 5 stars
      ·
      148 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Strategic Sourcing

      Skills you'll gain: Strategic Sourcing, Procurement, Supplier Management, Supplier Relationship Management, Request for Proposal, Request For Quotation (RFQ), Supply Management, Strategic Partnership, Competitive Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      279 reviews

      Beginner · Course · 1 - 4 Weeks

    • W

      Wesleyan University

      Career Decisions: From Insight to Impact

      Skills you'll gain: Decision Making, Professional Development, Self-Awareness, Personal Development, Creative Thinking, Human Centered Design, Strategic Thinking, Psychology, Relationship Building, Social Sciences, Cultural Diversity, Dealing With Ambiguity, Adaptability, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      378 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Decentralized Finance (DeFi) Deep Dive

      Skills you'll gain: Loans, Lending and Underwriting, Blockchain, Commercial Lending, General Lending, Derivatives, FinTech, Market Liquidity, Financial Trading, Futures Exchange, Securities (Finance), Digital Assets, Liquidation, Market Data, Transaction Processing, Asset Management, Arbitration, Risk Management, Governance

      4.9
      Rating, 4.9 out of 5 stars
      ·
      287 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular business communication courses

    • Hôtel “De l'étoile” - a hotel in crisis? : ESSEC Business School
    • Microsoft 365 Copilot: Personal Productivity for All: Vanderbilt University
    • Science Literacy : University of Alberta
    • The Payroll Cycle: Automatic Data Processing, Inc. (ADP)
    • Plan a Successful Freelancing Business : California Institute of the Arts
    • Leadership Through Marketing: Northwestern University
    • Designing and Formatting a Presentation in PowerPoint: Coursera Project Network
    • Professional Selling: 3 Steps to High-Performance: Kennesaw State University
    • International Business Operations: University of Colorado Boulder
    • Strategic Sourcing: Rutgers the State University of New Jersey

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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