Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure, Strategic Partnership

Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer experience strategy (CX), Healthcare Industry Knowledge, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Marketing, Health Care

Skills you'll gain: Peer Review, Organizational Strategy, Business Research, Project Management, Business Strategy, Competitive Analysis, Business Analysis, Strategic Decision-Making, Business Communication, Analysis, Report Writing, Business Writing, Presentations

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft Office, Customer experience improvement, Business Process Automation, Compliance Management, Sales Process, Customer Service, Information Privacy, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Critical Thinking

Skills you'll gain: Employee Coaching, Coaching, Management Training And Development, Key Performance Indicators (KPIs), Performance Management, Employee Performance Management, Accountability, Meeting Facilitation, Constructive Feedback, Performance Improvement

Skills you'll gain: Electrical Systems, Electrical Power, Basic Electrical Systems, HVAC, Energy and Utilities, Semiconductors, Cost Benefit Analysis, Sustainable Technologies, Return On Investment, System Configuration

Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Marketing Psychology, Data-Driven Decision-Making, Governance, Thought Leadership, Storytelling, Culture, Customer Engagement, Innovation, Communication

Skills you'll gain: Strategic Leadership, Leadership Development, Team Leadership, Business Leadership, Team Management, Leadership and Management, Team Building, Organizational Strategy, Strategic Decision-Making, Business Planning, Business Strategy, Leadership, Growth Strategies, Market Opportunities, Business Priorities, Organizational Structure, Change Management, Process Improvement and Optimization, Operational Efficiency, Data-Driven Decision-Making

Skills you'll gain: Strategic Sourcing, Procurement, Supplier Management, Supplier Relationship Management, Purchasing, Request for Proposal, Request For Quotation (RFQ), Supply Management, Vendor Management, Competitive Analysis, Contract Management, Stakeholder Engagement

Skills you'll gain: Threat Modeling, Threat Detection, Cyber Operations, Cybersecurity, Security Information and Event Management (SIEM), Incident Response, Security Management, Computer Security Incident Management, Cyber Attacks, Event Monitoring, Network Monitoring, Automation

Skills you'll gain: Presentations, Technical Communication, Verbal Communication Skills, Public Speaking, Scientific Visualization, Persuasive Communication, Communication Strategies, Communication, Non-Verbal Communication, Graphic and Visual Design, Stress Management

Skills you'll gain: A/B Testing, Marketing Analytics, Advertising Campaigns, Campaign Management, Data Presentation, Presentations, Marketing, Marketing Effectiveness, Social Media Campaigns, Advertising, Digital Advertising, Marketing Strategies, Social Media Marketing, Facebook, Data-Driven Decision-Making, Data Analysis, Brand Awareness, Key Performance Indicators (KPIs), Target Audience