Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing

Skills you'll gain: Azure Active Directory, Single Sign-On (SSO), Identity and Access Management, Authentications, Authorization (Computing), Active Directory, Multi-Factor Authentication, Microsoft Azure, Role-Based Access Control (RBAC), User Accounts, Security Controls, Enterprise Security, Cloud Services

Skills you'll gain: Human Resources, Human Resource Strategy, Industrial and Organizational Psychology, Human Capital, Human Resources Management and Planning, Employee Relations, Workforce Development, Business Ethics, Policy Development, Relationship Management, Conflict Management, Organizational Change, Change Management

Skills you'll gain: TCP/IP, Network Administration, Virtual Local Area Network (VLAN), Network Routers, Network Routing, General Networking, Network Architecture, Ansible, Puppet (Configuration Management Tool), Software-Defined Networking, Local Area Networks, Computer Networking, Command-Line Interface, Network Infrastructure, Wireless Networks, Network Security, Security Awareness, Threat Modeling, Network Protocols, Network Troubleshooting

Skills you'll gain: Prompt Engineering, Development Environment, Large Language Modeling, Data Store, LLM Application, Text Mining, Generative AI, Databases, Database Development, OpenAI, Database Management, Semantic Web, Data Storage Technologies, Document Management, Artificial Intelligence, Data Storage, Data Processing, Natural Language Processing

Skills you'll gain: Relational Databases, Database Application, Database Management, SQL, MySQL, Database Design, Transaction Processing, Stored Procedure, Java, Data Structures, Data Integrity, Performance Tuning

Skills you'll gain: Responsible AI, Account Management, Generative AI Agents, Sales Enablement, Proposal Development, Market Analysis, Market Trend, Workflow Management, Business Workflow Analysis, Prompt Engineering, Innovation, AI Personalization, Business Ethics, Business Communication, Customer Relationship Management

Skills you'll gain: Secure Coding, Application Security, Open Web Application Security Project (OWASP), Security Engineering, Cybersecurity, Security Requirements Analysis, Security Testing, Vulnerability Assessments, Code Review, Software Design, Encryption, Vulnerability Management, Data Security, Cryptography, Continuous Monitoring, Authentications, Development Testing, System Monitoring, Authorization (Computing)

Skills you'll gain: Sales Presentations, Sales Management, Sales Training, Sales, Sales Strategy, Account Management, Sales Territory Management, Sales Process, Closing (Sales), Presentations, Consultative Selling, Employee Coaching, Customer Relationship Management, Overcoming Objections, Rapport Building, Active Listening

Skills you'll gain: Risk Management, Team Motivation, Risk Analysis, Project Management, Conflict Management, Project Management Institute (PMI) Methodology, Resource Management, Communication, Team Management, Leadership, Interpersonal Communications

Skills you'll gain: Performance Measurement, Workflow Management, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Analysis, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Process Mapping, Automation, Organizational Skills, Change Management, Stakeholder Engagement

Skills you'll gain: Project Management Software, Timelines, Collaborative Software, Milestones (Project Management), Dashboard, Workflow Management, Organizational Structure, Scheduling, User Accounts, Project Management