Skills you'll gain: Employee Surveys, Analysis, User Feedback, Employee Training, Events and Conferences, Program Evaluation, Event Marketing, User Accounts

Skills you'll gain: Cloud Security, Oracle Cloud, Identity and Access Management, Encryption, Infrastructure Security, Network Security, Data Security, Continuous Monitoring, Security Controls, Cloud Computing, Security Strategy, Threat Detection, Data Encryption Standard, Cloud Computing Architecture, Authorization (Computing), Authentications

Skills you'll gain: Intercultural Competence, Language Learning, Language Competency, Multilingualism, Cultural Diversity, Diversity Awareness, Cultural Sensitivity, Culture, Social Justice, Non-Verbal Communication

Skills you'll gain: Cloud-Native Computing, Kubernetes, DevOps, Cloud Platforms, Containerization, Cloud Applications, Cloud Infrastructure, Serverless Computing, Cloud Security, Scalability, Artificial Intelligence and Machine Learning (AI/ML)

Skills you'll gain: Agile Methodology, Agile Project Management, Continuous Integration, Sprint Planning, Sprint Retrospectives, Performance Metric, Project Controls, Backlogs, User Story, Change Management, Cross-Functional Collaboration, Estimation

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security

Skills you'll gain: Sustainable Development, Sustainable Business, Sustainable Design, Sustainability Reporting, Economic Development, Environmental Social And Corporate Governance (ESG), Project Finance, Project Management, Environment, Climate Change Mitigation, Private Equity

Skills you'll gain: LangChain, Large Language Modeling, LLM Application, Generative AI, Generative Model Architectures, Oracle Cloud, Prompt Engineering, Natural Language Processing, Application Programming Interface (API)

Skills you'll gain: Routing Protocols, Command-Line Interface, Open Shortest Path First (OSPF), Network Monitoring, Virtual Local Area Network (VLAN), Border Gateway Protocol, Network Performance Management, Network Routing, Wireless Networks, Network Administration, Network Infrastructure, Local Area Networks, Event Monitoring, Network Switches, Network Troubleshooting, Network Protocols, Network Routers, TCP/IP, Network Architecture, Network Security

Skills you'll gain: Cloud Infrastructure, Prompt Engineering, Google Cloud Platform, Cloud Development, Infrastructure As A Service (IaaS), Cloud Applications, Identity and Access Management, Generative AI, Cloud Services, Kubernetes, Cloud Computing, Public Cloud, Cloud Computing Architecture, Cloud Storage, Application Deployment, Virtual Machines, Network Infrastructure, Containerization, Data Storage Technologies, Serverless Computing