Business management courses can help you learn strategic planning, financial analysis, team leadership, and operations management. You can build skills in project management, effective communication, and performance evaluation. Many courses introduce tools like SWOT analysis, Gantt charts, and CRM software, that support organizing tasks, tracking progress, and managing customer relationships.

Duke University
Skills you'll gain: Market Trend, Strategic Thinking, Innovation, Market Opportunities, Business Strategy, Business Transformation, Competitive Analysis, Agile Project Management, Trend Analysis, Case Studies, Strategic Leadership, Strategic Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Product Development, Wireframing, Product Roadmaps, Customer experience strategy (CX), Agile Project Management, Persona Development, User Experience, Product Requirements, User Story, Product Development, User Research, Product Strategy
Intermediate · Guided Project · Less Than 2 Hours

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months
West Virginia University
Skills you'll gain: Sales Management, Sales Territory Management, General Sales Practices, Training and Development, Sales Process, Sales Strategy, Organizational Structure, Compensation Management, Recruitment, Employee Performance Management, Interviewing Skills
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Mergers & Acquisitions, Investment Banking, Private Equity, Financial Analysis, Capital Markets, Financial Statement Analysis, Business Valuation, Financial Modeling, Due Diligence, Negotiation
Intermediate · Course · 1 - 3 Months

Interactive Brokers
Skills you'll gain: Financial Trading, International Finance, Financial Market, Securities Trading, Equities, Capital Markets, Market Data, Market Dynamics, Portfolio Risk, Market Trend, Market Analysis
Beginner · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Amazon Web Services, Cloud Computing, Amazon Elastic Compute Cloud, Amazon DynamoDB, AWS Identity and Access Management (IAM), Amazon S3, AWS CloudFormation, AWS Kinesis, Amazon Redshift, Databases, Innovation, Product Management, Cost Management, Business Strategy, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Marketing Strategies, Email Marketing, Growth Strategies, Marketing Automation, MarTech, Marketing Effectiveness, Strategic Marketing, AI Enablement, Marketing Analytics, Personalized Service, Data Ethics, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management (CRM) Software, Lead Generation, Customer Insights, Artificial Intelligence and Machine Learning (AI/ML), Customer Retention, Responsible AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Universidade de São Paulo
Skills you'll gain: Project Performance, Project Risk Management, Risk Analysis, Performance Metric, Scope Management, Project Management, Change Management, Stakeholder Management, Sprint Retrospectives, Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Email Marketing, Data Storytelling, Google Ads, Digital Advertising, Paid media, Social Media Marketing, Search Engine Optimization, Email Automation, Google Analytics, Customer Retention, Digital Marketing, Marketing Budgets, Loyalty Programs, Order Fulfillment, Search Engine Marketing, Web Analytics, Marketing Analytics, Online Advertising, Marketing, E-Commerce
Beginner · Professional Certificate · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Retail Store Operations, Marketing Strategies, Customer Insights, Brand Loyalty, Merchandise Displays, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Business Strategy, Innovation, E-Commerce
Beginner · Course · 1 - 4 Weeks