Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics

Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Design Thinking, Conceptual Design, Product Testing, Project Management, Product Management, Agile Methodology

Skills you'll gain: Gmail, Google Workspace, Email Security, Productivity Software, Organizational Skills, System Configuration, Business Communication, Cloud-Based Integration, Account Management, Data Sharing

Skills you'll gain: Data Ethics, Data Mining, Data Science, Business Analytics, Data Analysis, Big Data, Analytics, Business Intelligence, Descriptive Analytics, Data-Driven Decision-Making, Data Literacy, Predictive Analytics, Data Processing, Small Data

Skills you'll gain: Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Development, HTML and CSS, Web Design and Development, Javascript, Front-End Web Development, Web Content, Responsive Web Design, Web Design

Skills you'll gain: Data Literacy, Data Ethics, Data-Driven Decision-Making, Analytics, Root Cause Analysis, Lean Methodologies, Six Sigma Methodology, Operational Efficiency, Operational Excellence, ISO 9000 Series, Process Improvement, Decision Making, Quality Management Systems, Data Security, Internet Of Things

Skills you'll gain: Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Algorithms, Markov Model, Deep Learning, Data-Driven Decision-Making, Decision Support Systems, Simulations, Probability & Statistics

Skills you'll gain: Splunk, Data Transformation, Data Manipulation, Data Wrangling, Statistical Methods, Data Analysis Expressions (DAX), Statistical Analysis, Data Processing, Data Synthesis, Time Series Analysis and Forecasting, Data Analysis, Big Data, Data Science, Business Analytics, Data Visualization

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Content Creation, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management

Skills you'll gain: Crisis Management, Decision Making, Brand Management, Branding, Marketing Communications, Corporate Communications, Brand Strategy, Public Relations, Risk Management, Communication, Communication Strategies, Management Information Systems, Auditing

Skills you'll gain: Regression Analysis, Experimentation, Statistical Methods, Statistical Analysis, Statistical Modeling, Statistical Software, Mathematical Modeling, Data Analysis Software

Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Data Visualization, Sales Management, Customer Engagement, Data Visualization Software, Data Modeling, R Programming, Customer Insights, Advanced Analytics, Customer experience strategy (CX), Data Science, Data Analysis, Data Manipulation, Artificial Intelligence, Data Structures