Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

Vanderbilt University
Skills you'll gain: Statistical Methods, Statistical Analysis, Data Visualization, Generative AI, Statistical Hypothesis Testing, Data Presentation, Data Storytelling, Box Plots, Data Analysis, Plot (Graphics), Data-Driven Decision-Making, Statistics, Technical Communication, Statistical Inference, Graphing
Beginner · Course · 1 - 4 Weeks

The University of Tokyo
Skills you'll gain: Lesson Planning, Teaching, Program Evaluation, Curriculum Development, Graphic Design, Instructional Design, Student Engagement, Cooperation, Constructive Feedback, Analysis, Time Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, Microsoft Copilot, Customer Analysis, Persona Development, Marketing Analytics, Marketing, Marketing Strategies, Report Writing, Generative AI Agents, Target Audience, Prompt Engineering, Search Engine Optimization, Social Media Marketing, Paid media, Data Import/Export
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Water Resource Management, Business Process Management, Sanitation, Business Process, Governance, Sustainable Development, Water Quality, Entrepreneurship, Business Process Improvement, Quality Improvement, Business Transformation, Corporate Strategy, Operational Efficiency, Innovation, Environmental Social And Corporate Governance (ESG), Change Management, Operational Data Store
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Product Development, Product Strategy, Sustainable Business, Product Management, Marketing, Sustainable Design, New Product Development, Product Lifecycle Management, Commercialization, Marketing Strategies, Business Marketing, Presentations, Corporate Sustainability, Market Dynamics, Financial Analysis, Financial Modeling, Business Metrics, Cash Flows
Build toward a degree
Beginner · Course · 1 - 3 Months
University of Alberta
Skills you'll gain: Agile Software Development, Requirements Management, Software Development, Product Management, Process Development, Application Lifecycle Management, Software Engineering, Project Planning, Project Management, Customer Engagement
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Telehealth, Health Technology, Continuous Quality Improvement (CQI), Health Equity, Health Care Procedure and Regulation, Health Disparities, Health Care, Regulatory Compliance, Health Care Administration, Healthcare Project Management, Telecommunications, Technical Support, Patient Communication, Patient-centered Care
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Waste Minimization, Environmental Engineering, Environmental Regulations, Sustainable Engineering, Thermal Management, Land Management, Process Engineering, Energy and Utilities, Chemical Engineering, Mechanical Engineering
Intermediate · Course · 1 - 3 Months

Clemson University
Skills you'll gain: Software Development Methodologies, Engineering Software, User Experience Design, User Interface (UI) Design, Software Engineering, Human Centered Design, Software Development, Collaborative Software, Data Ethics, Responsible AI, Artificial Intelligence, AI Enablement, Prototyping
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Technical Management, Engineering Management, Meeting Facilitation, Decision Making, Team Leadership, Team Building, Team Management, Leadership, Goal Setting, Discussion Facilitation, Delegation Skills, People Development, Communication, Recruitment
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Stakeholder Engagement, Scrum (Software Development), Agile Methodology, Stakeholder Management, Team Motivation, Agile Software Development, Team Leadership, Sprint Retrospectives, Kanban Principles, Team Building, Sprint Planning, Risk Analysis, Agile Product Development, Continuous Integration, Earned Value Management, Team Management, Backlogs, Continuous Improvement Process, Lean Methodologies
Beginner · Specialization · 3 - 6 Months