Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Skills you'll gain: Adobe Firefly, Prompt Engineering, Adobe Express, Ideation, Generative AI, Presentations, Storyboarding, Writing, Creativity, Storytelling, Adobe Creative Cloud, Creative Design, Design Thinking, Graphic and Visual Design, Collaboration, Visual Design, Image Quality
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Process Improvement, Customer Insights, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Workspace, Technical Communication
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Hypertext Markup Language (HTML), Course Development, Learning Management Systems, Collaboration, Intranet, Training and Development, Teamwork, Content Management
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Dashboard, Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Data Validation, Productivity Software, Data Entry, Data Analysis Expressions (DAX), Data Visualization, Quality Assessment
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Stakeholder Engagement, Program Management, Stakeholder Management, Change Management, Strategic Leadership, Product Roadmaps, Leadership, Organizational Change, Organizational Strategy, Project Management Office (PMO), Project Management, Digital Transformation, Decision Making
Beginner · Course · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Economics, Game Theory, Economic Development, Market Dynamics, Socioeconomics, Behavioral Economics, Business Economics, Policy Analysis, Public Policies, Decision Making, Market Analysis, Consumer Behaviour, Supply And Demand, Analysis, Cost Benefit Analysis, Strategic Decision-Making, Competitive Analysis, Production Planning, Critical Thinking, Resource Allocation
Build toward a degree
Beginner · Course · 1 - 3 Months

National Taiwan University
Skills you'll gain: Operations Research, Mathematical Modeling, Process Optimization, Applied Mathematics, Process Improvement and Optimization, Business Modeling, Industrial Engineering, Operations Management, Resource Allocation, Business Analytics, Inventory Management System, Case Studies, Microsoft Excel, Scheduling, Linear Algebra, Decision Making, Portfolio Management, Algorithms
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Scaled Agile Framework, Lean Methodologies, Continuous Improvement Process, Process Improvement, DevOps, Kanban Principles, Scrum (Software Development), Sprint Planning, Sprint Retrospectives, Agile Project Management, Continuous Delivery, Scalability, Agile Methodology, Continuous Integration, Organizational Change, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Organizational Strategy, Strategic Leadership, Business Strategy, Business Planning, Operations, Financial Forecasting, Organizational Change, Sales Strategy, Revenue Management, Financial Analysis, Business Modeling, Business Transformation, Profit and Loss (P&L) Management
Mixed · Course · 1 - 4 Weeks