Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Analysis Software, Data Analysis, Customer Analysis, Analysis, Analytical Skills, Gross Profit, Productivity Software, Business Mathematics

Skills you'll gain: Trustworthiness, Brand Loyalty, Customer Retention, Customer Relationship Building, Consultative Approaches, Customer Service, Honesty, Strategic Partnership, B2B Sales, Business Relationship Management, Market Opportunities, Personal Attributes, Automation, Digital Transformation, Active Listening, Cost Reduction

Skills you'll gain: Data Ethics, Behavioral Economics, Analytics, Network Analysis, Game Design, Social Sciences, Sociology, Artificial Intelligence, Systems Thinking, Research, Usability, Data Collection, Machine Learning, Psychology

Skills you'll gain: Customer experience strategy (CX), Marketing Strategies, Consumer Behaviour, Target Market, Digital Transformation, Digital Marketing, Digital Communications, Marketing Analytics, MarTech, Market Intelligence, Communication Strategies

Skills you'll gain: Virtual Teams, Meeting Facilitation, Team Motivation, Collaborative Software, Collaboration, Team Management, Team Leadership, Team Building, Telecommuting, Teamwork, Rapport Building, Team Performance Management, Conflict Management, Communication Strategies, Trustworthiness, Communication

Skills you'll gain: Financial Statement Analysis, Business Risk Management, Credit Risk, Financial Analysis, Lending and Underwriting, Risk Analysis, Operational Risk, Income Statement, Balance Sheet, Market Analysis, Cash Flows

Skills you'll gain: Job Analysis, Company, Product, and Service Knowledge, Recruitment, Talent Sourcing, Compensation Analysis

Skills you'll gain: Personal Development, Self-Awareness, Stress Management, Problem Solving, Team Building, Emotional Intelligence, Conflict Management, People Management, Teamwork, Decision Making, Interpersonal Communications, Adaptability, Communication

Skills you'll gain: Infographics, Data Presentation, Interactive Data Visualization, Data Visualization, Generative AI, Data Storytelling, Dashboard, Analytics, Artificial Intelligence, Data Visualization Software, Data Analysis, Business Reporting, Data Science

Skills you'll gain: Artificial Neural Networks, Matlab, Supervised Learning, Applied Machine Learning, Machine Learning, Data Manipulation, Data Cleansing, Artificial Intelligence, Feature Engineering, Data Transformation, Classification And Regression Tree (CART), Predictive Modeling, Numerical Analysis, Artificial Intelligence and Machine Learning (AI/ML), Mathematical Software, Programming Principles, Computer Programming, Scripting, Data Structures, Machine Learning Algorithms

Skills you'll gain: Google Cloud Platform, MLOps (Machine Learning Operations), Tensorflow, Machine Learning Methods, Systems Architecture, Artificial Intelligence and Machine Learning (AI/ML), Performance Tuning, Distributed Computing, Applied Machine Learning, Scalability, Data Pipelines, Mobile Development Tools, Data Processing