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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • G

      Google Cloud

      Responsible AI: Applying AI Principles with GC - 简体中文

      Skills you'll gain: Governance, Data Ethics, Business Ethics, Governance Risk Management and Compliance, Google Cloud Platform, Compliance Auditing, Accountability, Auditing, Ethical Standards And Conduct, Artificial Intelligence and Machine Learning (AI/ML), Continuous Improvement Process

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      B

      Board Infinity

      Fundamentals of Test Case Design

      Skills you'll gain: Software Testing, Test Planning, Test Case, Software Quality Assurance, Software Technical Review, Quality Assurance, Verification And Validation, Software Documentation, Requirements Analysis, Technical Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      D

      Dartmouth College

      Simulation for Digital Transformation

      Skills you'll gain: Simulation and Simulation Software, Business Transformation, Digital Transformation, Systems Thinking, Complex Problem Solving, Advanced Analytics, Operations Research, Predictive Analytics, Data-Driven Decision-Making, Verification And Validation, Process Optimization, Risk Management, Python Programming, Statistical Methods, Decision Making, Probability & Statistics

      Intermediate · Course · 1 - 3 Months

    • L

      LearnQuest

      Managing and Optimizing SD-Branch Networks

      Skills you'll gain: Network Performance Management, Software-Defined Networking, Network Administration, Network Routing, Wide Area Networks, Network Monitoring, Disaster Recovery, Performance Tuning, General Networking, Network Architecture, Virtual Local Area Network (VLAN), Network Planning And Design, Network Troubleshooting, Network Security, Cyber Security Assessment, Vulnerability Scanning, Continuous Monitoring, Patch Management, Application Performance Management, Network Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      U

      University of Maryland, College Park

      Platform Product Revival

      Skills you'll gain: Sprint Retrospectives, Service Recovery, Drive Engagement, Technology Solutions, User Feedback, Customer Engagement, Technical Product Management, Change Management, Active Listening, Performance Review, User Experience, Decision Making, Continuous Improvement Process

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Comment intégrer des applications sur Canva

      Skills you'll gain: Canva (Software), Graphic and Visual Design Software, Photo Editing, Graphics Software, Content Creation, Multimedia, Cloud-Based Integration

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      U

      University of Glasgow

      Knowledge-First Social Epistemology

      Skills you'll gain: Media and Communications, Peer Review, Journalism, Research, Cultural Responsiveness, Social Sciences, Investigation, Probability & Statistics

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Project Management Best Practices using Agile and Scrum

      Skills you'll gain: Agile Methodology, Sprint Retrospectives, Agile Project Management, Agile Software Development, Team Management, Change Management, Team Building, Backlogs, Kanban Principles, Sprint Planning, Organizational Leadership, Project Management, Communication

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      U

      University of Alberta

      Workplace Psychological Health and Safety

      Skills you'll gain: Conflict Management, Safety Culture, Diversity Equity and Inclusion Initiatives, Team Leadership, Stress Management, Organizational Leadership, Diversity and Inclusion, Mental Health, Leadership and Management, People Management, Rapport Building, Leadership, Industrial and Organizational Psychology, Occupational Safety And Health, Leadership Development, Personal Development, Employee Performance Management, Trustworthiness, Cultural Diversity, Self-Awareness

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Event-Driven Systems, Security, and Microservices

      Skills you'll gain: Containerization, Microservices, Authentications, OAuth, Software Design Patterns, Event-Driven Programming, Data Migration, Systems Architecture, Object Oriented Design, Application Programming Interface (API), Software Architecture, Integration Testing

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      D

      Dartmouth College

      Prescriptive Analytics

      Skills you'll gain: Operations Research, Analytics, Business Analytics, Process Optimization, Digital Transformation, Predictive Analytics, Advanced Analytics, Data-Driven Decision-Making, Strategic Decision-Making, Business Mathematics, Data Science, Process Analysis, Complex Problem Solving, Python Programming, Linear Algebra

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free
      Free
      C

      Coursera Instructor Network

      GenAI for Sales Reps: Streamlining Lead Qualification

      Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Generative AI Agents, Customer Relationship Management (CRM) Software, HubSpot CRM, Business Process Automation

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular business communication courses

    • Responsible AI: Applying AI Principles with GC - 简体中文: Google Cloud
    • Fundamentals of Test Case Design: Board Infinity
    • Simulation for Digital Transformation: Dartmouth College
    • Managing and Optimizing SD-Branch Networks: LearnQuest
    • Platform Product Revival: University of Maryland, College Park
    • Comment intégrer des applications sur Canva: Coursera Project Network
    • Knowledge-First Social Epistemology: University of Glasgow
    • Project Management Best Practices using Agile and Scrum: Packt
    • Workplace Psychological Health and Safety: University of Alberta
    • Event-Driven Systems, Security, and Microservices: Packt

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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