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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • U

      Universidad Austral

      Pilares de Marketing Digital

      Skills you'll gain: Digital Marketing, Customer Relationship Management, Social Media, Digital Media Strategy, Social Media Strategy, Marketing Analytics, Marketing Strategies, Online Advertising, Web Analytics, Marketing, Sales Process, Business Analytics, Search Engine Marketing, Email Marketing, Search Engine Optimization, Content Performance Analysis, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 4 Weeks

    • J

      Johns Hopkins University

      Advanced Communication Strategies

      Skills you'll gain: Conflict Management, Teamwork, Storytelling, Communication Strategies, Organizational Strategy, Business Communication, Intercultural Competence, Ethical Standards And Conduct, Negotiation, Stakeholder Communications, Business Leadership, Professional Development, Team Performance Management, Cultural Diversity, Collaboration, Active Listening, Brainstorming

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      U

      University of Maryland, College Park

      The Cycle: Management of Successful Arts and Cultural Organizations

      Skills you'll gain: Fundraising, Business Management, Organizational Strategy, Event Management, Governance, Stakeholder Engagement, Business Planning, Marketing, Strategic Marketing, Business Strategies, Growth Strategies, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      722 reviews

      Beginner · Course · 1 - 3 Months

    • T

      The University of Sydney

      Information & Digital Literacy for University Success

      Skills you'll gain: Critical Thinking, Information Management, Digital Communications, Communication, Productivity, Document Management, Technical Communication, Education Software and Technology, File Management, Professionalism, Literacy, Organizational Skills, Ethical Standards And Conduct

      4.9
      Rating, 4.9 out of 5 stars
      ·
      4.6K reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Pennsylvania

      Global Trends for Business and Society

      Skills you'll gain: Demography, Market Trend, Trend Analysis, International Relations, Socioeconomics, Social Sciences, Systems Thinking, Cultural Diversity, Financial Systems, World History, Economics, Business Economics, Governance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      919 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Creating a Budget with Microsoft Excel

      Skills you'll gain: Budgeting, Microsoft Excel, Budget Management, Excel Formulas, Spreadsheet Software, Accounting and Finance Software, Financial Data, Microsoft 365

      4.5
      Rating, 4.5 out of 5 stars
      ·
      563 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • S

      SAP

      SAP Customer Engagement and Discovery

      Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Technology Roadmaps, Process Analysis, Business Analysis, Project Management, Business Requirements

      4.7
      Rating, 4.7 out of 5 stars
      ·
      103 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Get started with Jira

      Skills you'll gain: Workflow Management, Jira (Software), Product Roadmaps, Backlogs, Kanban Principles, Project Coordination, Agile Methodology, Issue Tracking, Agile Project Management, Project Management Software, Work Order

      4.7
      Rating, 4.7 out of 5 stars
      ·
      930 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      U

      Universidad de Chile

      Marketing Gerencial

      Skills you'll gain: Customer Relationship Building, Strategic Marketing, Marketing, Consumer Behaviour, Marketing Strategies, Customer experience strategy (CX), Customer Insights, Relationship Management, Business Strategy, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.2K reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Improve Communication Processes Using Gmail

      Skills you'll gain: Gmail, Prioritization, Productivity Software, Email Marketing, Strategic Prioritization, Organizational Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      25 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • U

      University of Florida

      Personality Types at Work

      Skills you'll gain: Emotional Intelligence, Industrial and Organizational Psychology, Professional Development, Performance Review, Team Building, Employee Performance Management, Personal Development, Teamwork, Self-Awareness, People Management, Interpersonal Communications, Interviewing Skills, Writing, Leadership, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      755 reviews

      Beginner · Course · 1 - 3 Months

    • I

      IBM

      SQL: A Practical Introduction for Querying Databases

      Skills you'll gain: SQL, Stored Procedure, Relational Databases, MySQL, Microsoft SQL Servers, Query Languages, Database Management, Databases, Cloud Management, IBM DB2, Data Manipulation, Data Analysis, Transaction Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      584 reviews

      Beginner · Course · 1 - 3 Months

    Business Communication learners also search

    Beginner Business
    Digital
    Marketing
    Entrepreneurship
    Digital Marketing
    Social Entrepreneurship
    Beginner Digital Marketing
    Digital Marketing Projects
    1…949596…565

    In summary, here are 10 of our most popular business communication courses

    • Pilares de Marketing Digital: Universidad Austral
    • Advanced Communication Strategies: Johns Hopkins University
    • The Cycle: Management of Successful Arts and Cultural Organizations: University of Maryland, College Park
    • Information & Digital Literacy for University Success: The University of Sydney
    • Global Trends for Business and Society: University of Pennsylvania
    • Creating a Budget with Microsoft Excel: Coursera Project Network
    • SAP Customer Engagement and Discovery: SAP
    • Get started with Jira: Coursera Project Network
    • Marketing Gerencial: Universidad de Chile
    • Improve Communication Processes Using Gmail: Coursera Project Network

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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