Learn to develop and analyze business metrics for performance evaluation. Understand key performance indicators (KPIs) and how to use them effectively.

Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Business Intelligence, Business Process, Tableau Software, Business Analysis, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Data-Driven Decision-Making, Digital Transformation, E-Commerce, Financial Services, SQL, Decision Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Improvement, Business Analysis, Data-Driven Decision-Making, Business Priorities, Operational Efficiency, Business Reporting, Smart Goals
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Financial Statements, Generative AI, Critical Thinking, Business Modeling, Plan Execution, Financial Acumen, Prompt Engineering, Business Acumen, Financial Management, Budgeting, Business Strategy, Responsible AI, Strategic Decision-Making, Financial Data, Financial Analysis, Strategic Leadership, Income Statement, Decision Making, Data-Driven Decision-Making, Digital Transformation
Intermediate · Specialization · 1 - 3 Months
Duke University
Skills you'll gain: Predictive Modeling, Data Storytelling, Database Design, Dashboard, Predictive Analytics, MySQL, Relational Databases, SQL, Tableau Software, Business Analytics, Business Metrics, Data Visualization Software, Analytics, Data Visualization, Business Process Improvement, Business Analysis, Data Analysis, Big Data, Business Communication, Microsoft Excel
Beginner · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: Stakeholder Engagement, Business Analysis, Business Systems Analysis, Organizational Change, Stakeholder Communications, Requirements Analysis, Stakeholder Analysis, Requirements Management, Change Management, Performance Analysis, Project Performance, Business Development, Quality Management
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Marketing Analytics, Business Analytics, Forecasting, Peer Review, Statistical Methods, Predictive Analytics, Customer Analysis, Case Studies, Information Technology, Analytical Skills, Digital Transformation, Advanced Analytics, Statistical Analysis, People Analytics, Statistical Programming, Data Storytelling, Business Strategy, Complex Problem Solving, R Programming, Data Analysis
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Business Analysis, Business Process Modeling, Process Optimization, Requirements Management, Process Analysis, Data Modeling, Stakeholder Analysis, Agile Methodology, Requirements Analysis, Business Process, Process Improvement, User Story, Gap Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Lean Six Sigma, Process Mapping, Root Cause Analysis, Process Improvement, Strategic Leadership, Business Leadership, Organizational Change, Change Management, Descriptive Statistics, Continuous Improvement Process, Performance Measurement, Strategic Prioritization, Business Priorities, Statistical Analysis, Process Design, Data Analysis
Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Descriptive Statistics, Supply And Demand, Market Dynamics, Sampling (Statistics), Statistical Inference, Business Analytics, Bank Regulations, Financial Systems, Financial Policy, Banking, International Finance, Probability Distribution, Statistical Analysis, Statistics, Regression Analysis, Data-Driven Decision-Making, Microsoft Excel, Economics, Peer Review, Statistical Hypothesis Testing
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Excel Formulas, Data Storytelling, Microsoft Excel, Dashboard, Pivot Tables And Charts, Power BI, Data-Driven Decision-Making, Microsoft Copilot, Spreadsheet Software, Extract, Transform, Load, Data Literacy, Data Presentation, Data Visualization Software, Generative AI, Data Visualization, Data Analysis, Business Intelligence, Data Processing, Data Collection, Business Metrics
Beginner · Specialization · 3 - 6 Months

Emory University
Skills you'll gain: Financial Statements, Return On Investment, Business Strategy, Cash Flows, Supply Chain, Supply Chain Management, Financial Analysis, Income Statement, Corporate Finance, Balance Sheet, Corporate Strategy, Six Sigma Methodology, Business Valuation, Organizational Strategy, Gross Profit, Marketing Strategies, Market Dynamics, Marketing Communications, Target Market, Lean Six Sigma
Beginner · Specialization · 3 - 6 Months
Rice University
Skills you'll gain: Statistical Hypothesis Testing, Microsoft Excel, Pivot Tables And Charts, Regression Analysis, Statistics, Descriptive Statistics, Probability & Statistics, Graphing, Spreadsheet Software, Probability Distribution, Business Analytics, Statistical Analysis, Statistical Modeling, Statistical Inference, Excel Formulas, Data Analysis, Data Presentation, Business Analysis, Statistical Methods, Sample Size Determination
Beginner · Specialization · 3 - 6 Months
Business metrics are the benchmarks set up by a business to gauge its performance over a certain period of time in reaching preset goals. Business metrics can be set up for any type of department or division of a company. Teams can set up business metrics for the operational aspects of a company, financial aspects of a company, or the sales, marketing, and advertising aspects of a company.
Understanding business metrics can help an organization understand where it's gaining the most ground as a business. Key metrics also point out to executives what parts of the business strategy are working, which parts are not, and which parts are in need of a readjustment to meet a new demand or a new target audience. There are even business metrics used to review the less quantitative elements of a business, like employee happiness, customer loyalty, and marketplace reputation.
If you'll work in a company, it's important to learn about business metrics and understand the importance they play in setting and managing departmental goals. Each part of your company needs to set, control, and review the business metrics in its area. These numbers, targets, and goals will be specific to the initiatives the teams have set for themselves for the upcoming period. If a group reaches its targets set in the business metrics, the company can use those achievements to set budgets for the coming year, reward performances with financial awards, and commit resources where they're needed in the operation.
Learning business metrics can lead to jobs in operations, marketing, sales, finance, or human resources. If you have a keen grasp of knowing the drivers of the business, you can develop career roles for yourself in executive positions that help a group manage its focus, output, and long-term strategy.
To get to this point, it will help you to learn about project management, data analysis, and business operations. Getting new knowledge in these courses will help you push your company to quantify its goals with more diligence. The more work you put toward your organization, the better your chances will be to move up the ranks with much more confidence.
When you take online courses on Coursera with a focus on business metrics, you'll gain invaluable knowledge on how companies are run, how successes are built, and how winning strategies are achieved. The understanding of business metrics from online courses will enhance your prior business experience and give you a stronger air of authority to make the right decisions for your group.
When you take online courses about business metrics, you will learn how to make decisions on crucial areas of the business. At the same time, you'll gain the confidence to elevate your career to the next level. The knowledge you gain will show in everyday work situations.
Online Business Metrics courses offer a convenient and flexible way to enhance your existing knowledge or learn new Business Metrics skills. With a wide range of Business Metrics classes, you can conveniently learn at your own pace to advance your Business Metrics career skills.
When looking to enhance your workforce's skills in Business Metrics, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.