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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • U

      University at Buffalo

      Improving Leadership & Governance in Nonprofit Organizations

      Skills you'll gain: Governance, Peer Review, Consulting, Non-Profit Accounting, Performance Measurement, Meeting Facilitation, Leadership and Management, Organizational Strategy, Strategic Leadership, Report Writing, Organizational Effectiveness, Leadership, Performance Analysis, Performance Management, Leadership Development, Organizational Change, Philanthropy, Change Management, Resource Management, Public Administration

      4.4
      Rating, 4.4 out of 5 stars
      ·
      251 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of California, Irvine

      Academic Listening and Note-Taking

      Skills you'll gain: Oral Comprehension, Active Listening, Public Speaking, Verbal Communication Skills, English Language, Critical Thinking, Organizational Skills, Analytical Skills

      4.5
      Rating, 4.5 out of 5 stars
      ·
      953 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Operations Management: Organization and Analysis

      Skills you'll gain: Operations Management, Organizational Strategy, Manufacturing Operations, Operational Analysis, Business Operations, Supply Chain, Inventory Management System, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategy, Process Design, Cost Benefit Analysis, Demand Planning, Capacity Management, Service Level

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 4 Weeks

    • H

      HubSpot Academy

      Sales Training: Techniques for a Human-Centric Sales Process

      Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Training, Sales Process, Sales Prospecting, HubSpot CRM, Sales, Inside Sales, Prospecting and Qualification, Sales Strategy, Consultative Selling, Customer Relationship Management (CRM) Software, Lead Generation, Negotiation, LinkedIn, Value Propositions, Professional Networking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      518 reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universidad de los Andes

      Formulación y evaluación de proyectos complejos

      Skills you'll gain: Feasibility Studies, Project Management Life Cycle, Project Portfolio Management, Program Management, Strategic Planning, Project Management, Business Planning, Financial Analysis, Engineering Management, Complex Problem Solving, Project Finance, Project Risk Management, Cost Benefit Analysis, Risk Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      999 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      U

      University of Copenhagen

      Transformation of the Global Food System

      Skills you'll gain: Waste Minimization, Corporate Sustainability, Supply Chain, Systems Thinking, Environmental Resource Management, Environment, Environmental Science, Innovation, Nutrition and Diet, Public Policies, Small Business Accounting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      985 reviews

      Beginner · Course · 1 - 3 Months

    • F

      Fractal Analytics

      Leadership Strategies for AI and Generative AI

      Skills you'll gain: Data Ethics, Human Centered Design, Problem Solving, Critical Thinking and Problem Solving, Business Leadership, Critical Thinking, Generative AI, Artificial Intelligence, Business Strategy, Ethical Standards And Conduct, Analytical Skills, Data Strategy, Information Privacy, Business Transformation, Strategic Decision-Making, Organizational Strategy, Key Performance Indicators (KPIs), Strategic Leadership, Business Marketing, Data Security

      4.6
      Rating, 4.6 out of 5 stars
      ·
      147 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of California, Davis

      Fundraising and Development Foundations

      Skills you'll gain: Fundraising, Grant Writing, Prospecting and Qualification, Philanthropy, Proposal Writing, Campaign Management, Business Writing, Ethical Standards And Conduct, Relationship Management, Communication Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      311 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Excel for Beginners: Pivot Tables

      Skills you'll gain: Pivot Tables And Charts, Spreadsheet Software, Microsoft Excel, Data Visualization Software, Google Sheets

      4.6
      Rating, 4.6 out of 5 stars
      ·
      134 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      S

      Salesforce

      Opportunity Management in Salesforce

      Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Salesforce, Request For Quotation (RFQ), Product Knowledge, Sales Training, Company, Product, and Service Knowledge, Contract Management, Collaborative Software, Kanban Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      226 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Rochester

      Introduction to Self-Determination Theory: An approach to motivation, development and wellness

      Skills you'll gain: Self-Motivation, Self-Awareness, Motivational Skills, Social Sciences, Mindfulness, Personal Development, Learning Theory, Culture, Economics, Policy, and Social Studies, Human Development, Psychology, Employee Engagement, Cultural Diversity, School Psychology, Goal Setting, Coaching, Psychotherapy, Relationship Building

      4.8
      Rating, 4.8 out of 5 stars
      ·
      507 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Taxation of Business Entities I: Corporations

      Skills you'll gain: Corporate Tax, Income Tax, Tax Laws, Liquidation, Corporate Accounting, Tax Management, Tax Planning, Tax Compliance, Corporate Finance, Mergers & Acquisitions, Capital Expenditure, Organizational Structure, Depreciation, Consolidation

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      241 reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular business communication courses

    • Improving Leadership & Governance in Nonprofit Organizations: University at Buffalo
    • Academic Listening and Note-Taking: University of California, Irvine
    • Operations Management: Organization and Analysis: University of Illinois Urbana-Champaign
    • Sales Training: Techniques for a Human-Centric Sales Process: HubSpot Academy
    • Formulación y evaluación de proyectos complejos: Universidad de los Andes
    • Transformation of the Global Food System: University of Copenhagen
    • Leadership Strategies for AI and Generative AI: Fractal Analytics
    • Fundraising and Development Foundations: University of California, Davis
    • Excel for Beginners: Pivot Tables: Coursera Project Network
    • Opportunity Management in Salesforce: Salesforce

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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