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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: Free
      Free
      P

      Pontificia Universidad Católica de Chile

      Planificación y gestión estratégica para Pymes

      Skills you'll gain: Sales Management, Customer Relationship Management, Financial Analysis, Business Modeling, Business Planning, Business Strategy, Financial Statements, Strategic Decision-Making, Accounting, Entrepreneurship, Competitive Analysis, Value Propositions

      4.9
      Rating, 4.9 out of 5 stars
      ·
      953 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      T

      The University of Hong Kong

      Epidemics

      Skills you'll gain: Infectious Diseases, Epidemiology, Public Health and Disease Prevention, Public Health, Healthcare Ethics, Emergency Response, Research, Microbiology, Risk Analysis, Media and Communications, Molecular, Cellular, and Microbiology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      231 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Excel for Beginners: Introduction to Spreadsheets

      Skills you'll gain: Spreadsheet Software, Data Entry, Data Analysis Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      187 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • U

      UBITS

      Introducción a la inteligencia emocional

      Skills you'll gain: Emotional Intelligence, Personal Development, Self-Awareness, Persistence, Self-Discipline, Social Skills, Self-Motivation, Adaptability, Resilience, Interpersonal Communications, Cultural Diversity, Communication, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      980 reviews

      Beginner · Course · 1 - 3 Months

    • E

      Emory University

      Math for MBA and GMAT Prep

      Skills you'll gain: Regression Analysis, Data Visualization, Business Mathematics, Descriptive Statistics, Microsoft Excel, Statistics, Business Analytics, Excel Formulas, Algebra, Calculus, Arithmetic

      4.3
      Rating, 4.3 out of 5 stars
      ·
      43 reviews

      Beginner · Course · 1 - 3 Months

    • K

      Kennesaw State University

      Six Sigma Advanced Improve and Control Phases

      Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Manufacturing, Process Improvement, Continuous Improvement Process, Operational Efficiency, Waste Minimization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      703 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of California, Irvine

      Salesforce Fundamentals

      Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Salesforce Development, Email Marketing, Data Security, Data Cleansing, Data Management, Process Design, User Accounts, Customer Relationship Management (CRM) Software, Customer Engagement, Dashboard, Customer Relationship Management, Business Reporting, Administration, Automation, Role-Based Access Control (RBAC)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      255 reviews

      Beginner · Specialization · 1 - 3 Months

    • H

      HubSpot Academy

      Sales Training: Techniques for a Human-Centric Sales Process

      Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Training, Sales Process, Sales Prospecting, HubSpot CRM, Sales, Inside Sales, Prospecting and Qualification, Sales Strategy, Consultative Selling, Customer Relationship Management (CRM) Software, Lead Generation, Negotiation, LinkedIn, Value Propositions, Professional Networking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      518 reviews

      Beginner · Course · 1 - 3 Months

    • N

      Northwestern University

      The Importance of Listening

      Skills you'll gain: Real Time Data, Social Media, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Analytics, Content Strategy, Text Mining, Data-Driven Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Mixed · Course · 1 - 4 Weeks

    • G

      Google

      Цифровий маркетинг і електронна комерція від Google

      Skills you'll gain: Email Marketing, Order Fulfillment, Media Planning, Social Media Campaigns, Google Ads, Social Media Marketing, Social Media Strategy, Performance Measurement, Order Processing, Customer Acquisition Management, Brand Loyalty, Search Engine Marketing, Content Creation, Target Audience, Search Engine Optimization, Customer Relationship Management, Customer Retention, E-Commerce, Marketing Analytics, Campaign Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.8K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • M

      Microsoft

      Microsoft Data Visualization

      Skills you'll gain: Data Storytelling, Data Analysis Expressions (DAX), Data Presentation, Power BI, Data Ethics, Dashboard, Data Visualization Software, Data Modeling, Data Governance, Extract, Transform, Load, Interactive Data Visualization, Business Intelligence, Data Analysis, Statistical Analysis, Data Architecture, Correlation Analysis, Data Cleansing, Data Transformation, Database Design, Statistical Visualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      60 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • H

      HRCI

      Compensation and Benefits

      Skills you'll gain: Compensation and Benefits, Compensation Management, Job Evaluation, Compensation Strategy, Compensation Analysis, Payroll Systems, Payroll, Benefits Administration, Human Resources, Human Resources Information System (HRIS), Employee Retention

      4.7
      Rating, 4.7 out of 5 stars
      ·
      382 reviews

      Beginner · Course · 1 - 4 Weeks

    Business Communication learners also search

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    1…105106107…565

    In summary, here are 10 of our most popular business communication courses

    • Planificación y gestión estratégica para Pymes: Pontificia Universidad Católica de Chile
    • Epidemics: The University of Hong Kong
    • Excel for Beginners: Introduction to Spreadsheets: Coursera Project Network
    • Introducción a la inteligencia emocional: UBITS
    • Math for MBA and GMAT Prep: Emory University
    • Six Sigma Advanced Improve and Control Phases: Kennesaw State University
    • Salesforce Fundamentals: University of California, Irvine
    • Sales Training: Techniques for a Human-Centric Sales Process: HubSpot Academy
    • The Importance of Listening: Northwestern University
    • Цифровий маркетинг і електронна комерція від Google: Google

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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