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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • T

      The University of Melbourne

      The Role of Global Capital Markets

      Skills you'll gain: Financial Systems, Capital Markets, Market Liquidity, Financial Market, Corporate Finance, International Finance, Financial Regulation, Market Dynamics, Market Analysis, Governance, Risk Management, Economic Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      636 reviews

      Mixed · Course · 1 - 4 Weeks

    • R

      Rutgers the State University of New Jersey

      Supplier Management

      Skills you'll gain: Supplier Management, Procurement, Supplier Relationship Management, Supplier Performance Management, Vendor Management, Strategic Sourcing, Contract Management, Risk Management, Supply Chain Management, Business Ethics, Quality Assessment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      236 reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universidad Nacional Autónoma de México

      Solución de problemas y toma de decisiones

      Skills you'll gain: Creative Thinking, Cognitive flexibility, Creative Problem-Solving, Brainstorming, Problem Solving, Decision Making, Critical Thinking, Staff Management, Strategic Thinking, Teamwork, Collaboration, Leadership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      689 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Colorado System

      Palliative Care: It's Not Just Hospice Anymore

      Skills you'll gain: Hospice, Patient Education And Counseling, Care Management, Patient Evaluation, Active Listening, Compassion, Caregiving, Communication, Treatment Planning, Healthcare Ethics, Respiratory Care, Empathy, Self-Awareness, Health Assessment, Interpersonal Communications, Mental Health Diseases and Disorders, Patient Treatment, Psychosocial Assessments, Stress Management, Chronic Diseases

      4.8
      Rating, 4.8 out of 5 stars
      ·
      478 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      U

      University of California, Irvine

      Gestion de projet : les bases de la réussite

      Skills you'll gain: Team Leadership, Stakeholder Communications, Project Management, Team Building, Project Controls, Project Planning, Project Management Life Cycle, Organizational Leadership, Project Performance, Knowledge Transfer, Communication, Scheduling

      4.5
      Rating, 4.5 out of 5 stars
      ·
      121 reviews

      Mixed · Course · 1 - 4 Weeks

    • Y

      Yonsei University

      Valuation for Startups Using Discounted Cash Flows Approach

      Skills you'll gain: Cash Flow Forecasting, Business Valuation, Cash Flows, Microsoft Excel, Forecasting, Finance, Financial Modeling, Financial Analysis, Estimation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      332 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Automatic Data Processing, Inc. (ADP)

      ADP Entry-Level Compensation and Benefits Analyst

      Skills you'll gain: Compensation Analysis, Compensation Management, Compensation Strategy, Job Evaluation, Benefits Administration, Data Collection, Compensation and Benefits, Job Analysis, Data-Driven Decision-Making, Microsoft Excel, Project Management, Data Analysis, Google Sheets, Human Resource Policies, Regulatory Compliance, Labor Compliance, Human Resource Strategy, Payroll, Human Resources, Timelines

      4.6
      Rating, 4.6 out of 5 stars
      ·
      50 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      Universidad Nacional Autónoma de México

      Habilidades humanas y de negocios para negociar

      Skills you'll gain: Overcoming Objections, Negotiation, Active Listening, Sales Presentation, Interpersonal Communications, Communication, Verbal Communication Skills, Needs Assessment, Empathy, Customer Insights, Problem Solving, Self-Awareness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      324 reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of California, Davis

      Chemical Hazards and Process Safety

      Skills you'll gain: Chemical Engineering, Process Engineering, Hazard Communication (HazCom), Safety Assurance, Occupational Safety and Health Administration (OSHA), Risk Management, Environment Health And Safety, Failure Analysis, Accident Prevention, Risk Analysis, Engineering Practices, Risk Control, Engineering Analysis, Pollution Prevention, Equipment Design, Environmental Engineering, Reliability, Engineering Calculations, Process Analysis, Mathematical Modeling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      199 reviews

      Advanced · Specialization · 3 - 6 Months

    • U

      University of Cape Town

      Fintech Startups in Emerging Markets

      Skills you'll gain: Design Thinking, Entrepreneurship, Business Modeling, Blockchain, Cryptography, Financial Regulations, FinTech, Regulation and Legal Compliance, Financial Regulation, Emerging Technologies, Video Production, Innovation, Business Planning, Business Strategies, Market Opportunities, Ledgers (Accounting), Data Encryption Standard, Banking, Machine Learning, New Business Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      234 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of California, Irvine

      Project: Writing a Research Paper

      Skills you'll gain: Peer Review, Writing, Editing, Proofreading, Grammar, Style Guides

      4.7
      Rating, 4.7 out of 5 stars
      ·
      454 reviews

      Mixed · Course · 1 - 3 Months

    • T

      Tecnológico de Monterrey

      Leadership and organizational behavior

      Skills you'll gain: Organizational Leadership, Stress Management, Leadership, Influencing, Motivational Skills, Leadership Development, Industrial and Organizational Psychology, Leadership and Management, Business Leadership, Business Ethics, Employee Engagement, Persuasive Communication, Emotional Intelligence, Professional Networking, Empowerment, Goal Setting

      4.5
      Rating, 4.5 out of 5 stars
      ·
      177 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular business communication courses

    • The Role of Global Capital Markets: The University of Melbourne
    • Supplier Management: Rutgers the State University of New Jersey
    • Solución de problemas y toma de decisiones: Universidad Nacional Autónoma de México
    • Palliative Care: It's Not Just Hospice Anymore: University of Colorado System
    • Gestion de projet : les bases de la réussite: University of California, Irvine
    • Valuation for Startups Using Discounted Cash Flows Approach: Yonsei University
    • ADP Entry-Level Compensation and Benefits Analyst: Automatic Data Processing, Inc. (ADP)
    • Habilidades humanas y de negocios para negociar: Universidad Nacional Autónoma de México
    • Chemical Hazards and Process Safety: University of California, Davis
    • Fintech Startups in Emerging Markets: University of Cape Town

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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