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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: Free Trial
      Free Trial
      I

      Institute for the Future

      Collaborative Foresight: How to Game the Future

      Skills you'll gain: Forecasting, Systems Thinking, Game Theory, Creative Thinking, Collaboration, Interviewing Skills, Emerging Technologies, Ideation, Innovation, Ethical Standards And Conduct, Empathy

      4.9
      Rating, 4.9 out of 5 stars
      ·
      286 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Executive Data Science Capstone

      Skills you'll gain: Project Management, Data Science, Data-Driven Decision-Making, Data Presentation, Technical Communication, Data Strategy, Project Implementation, Team Building, Technical Management, Team Management, Cross-Functional Team Leadership, Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      W

      West Virginia University

      Account Management & Sales Force Design

      Skills you'll gain: Sales Management, Sales Strategy, Account Management, Sales, Sales Process, Inside Sales, General Sales Practices, Selling Techniques, Business Strategy, Outside Sales

      4.5
      Rating, 4.5 out of 5 stars
      ·
      283 reviews

      Mixed · Course · 1 - 4 Weeks

    • P

      Pontificia Universidad Católica de Chile

      Liderazgo Instruccional: Perspectiva Global y Prácticas Locales

      Skills you'll gain: Instructional Strategies, Team Leadership, Organizational Leadership, Leadership and Management, Leadership, Curriculum Development, Organizational Change, Collaboration, Cultural Diversity, Continuous Improvement Process

      4.8
      Rating, 4.8 out of 5 stars
      ·
      734 reviews

      Mixed · Course · 1 - 3 Months

    • Y

      Yonsei University

      Spatial Data Science and Applications

      Skills you'll gain: Spatial Data Analysis, Geographic Information Systems, Geospatial Mapping, Database Management Systems, Big Data, Apache Hadoop, Data Modeling, PostgreSQL, Network Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      520 reviews

      Intermediate · Course · 1 - 3 Months

    • I

      Indian School of Business

      Financial Planning

      Skills you'll gain: Financial Planning, Tax Planning, Wealth Management, Income Tax, Insurance, General Finance, Financial Management, Investments, Financial Market, Loans, Portfolio Management, Budgeting, Risk Management, Goal Setting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      43 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Strategic Technology Management

      Skills you'll gain: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Design Thinking, Product Lifecycle Management, New Product Development, Technical Management, Business Transformation, Product Development, Customer Insights, Organizational Strategy, Service Design, Technology Roadmaps, Business Strategy, Customer experience strategy (CX), Cross-Functional Team Leadership, Team Leadership, Organizational Effectiveness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      108 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Demand Analytics

      Skills you'll gain: Demand Planning, Data Collection, Forecasting, Supply Chain Planning, Statistical Modeling, Data Processing, Market Dynamics, Time Series Analysis and Forecasting, Trend Analysis, Regression Analysis, Exploratory Data Analysis, Data Validation, Data Analysis Software

      4.6
      Rating, 4.6 out of 5 stars
      ·
      290 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Finding, Sorting, & Filtering Data in Microsoft Excel

      Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Analysis Expressions (DAX), Business Intelligence, Data Entry

      4.7
      Rating, 4.7 out of 5 stars
      ·
      430 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • M

      Microsoft

      Introduction to Microsoft Dynamics 365

      Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Lead Generation, Service Management, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      70 reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universidad Austral

      Diseño de Experiencia en Servicios

      Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      714 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Opportunity Management in Salesforce

      Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Salesforce, Request For Quotation (RFQ), Product Knowledge, Sales Training, Company, Product, and Service Knowledge, Contract Management, Collaborative Software, Kanban Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      230 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular business communication courses

    • Collaborative Foresight: How to Game the Future: Institute for the Future
    • Executive Data Science Capstone: Johns Hopkins University
    • Account Management & Sales Force Design: West Virginia University
    • Liderazgo Instruccional: Perspectiva Global y Prácticas Locales: Pontificia Universidad Católica de Chile
    • Spatial Data Science and Applications: Yonsei University
    • Financial Planning: Indian School of Business
    • Strategic Technology Management: University of Illinois Urbana-Champaign
    • Demand Analytics: Rutgers the State University of New Jersey
    • Finding, Sorting, & Filtering Data in Microsoft Excel: Coursera Project Network
    • Introduction to Microsoft Dynamics 365: Microsoft

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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