Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Arizona State University
Skills you'll gain: Creative Thinking, Creative Problem-Solving, Brainstorming, Resourcefulness, Creativity, Curiosity, Strategic Thinking, Innovation, Decision Making, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Work Breakdown Structure, Agile Methodology, Agile Project Management, Project Documentation, Quality Management, Project Management Life Cycle, Project Management, Kanban Principles, Waterfall Methodology, Project Planning, Earned Value Management, Project Schedules, Scaled Agile Framework, Organizational Structure
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Accounting Records, Invoicing, Billing & Invoicing, Key Performance Indicators (KPIs), Compliance Management, Billing, Tax Compliance, Record Keeping, Accounting, Records Management, Document Control, Tax Management, Performance Reporting, Regulatory Compliance, Reconciliation, Performance Analysis, Data Collection
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer experience strategy (CX), Marketing Strategies, Strategic Marketing, Marketing Strategy and Techniques, Marketing, Digital Marketing, Consumer Behaviour, Communication Planning, Integrated Marketing Communications, Marketing Effectiveness, Customer Insights, Target Market, Marketing Analytics, Digital Transformation, Sales Strategy, Digital Advertising, Sales Process, Digital Communications, Content Strategy, MarTech
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Team Management, Team Performance Management, Organizational Skills, Collaborative Software, Telecommuting, Time Management, Virtual Teams, Project Management, Payroll Processing, Management Reporting, Billing, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Closing (Sales), Sustainable Business, Sales, Professional Development, Customer Relationship Building, Sales Strategy, Professionalism, Persuasive Communication, Emotional Intelligence, Influencing, Adaptability, Data Centers, Customer Insights, Interviewing Skills, Public Speaking, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content
Beginner · Professional Certificate · 3 - 6 Months

Arizona State University
Skills you'll gain: Negotiation, Conflict Management, Communication, Contingency Planning, Active Listening, Strategic Thinking, Planning, Empathy, Research, Analysis, Goal Setting
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Conflict Management, Team Motivation, Team Leadership, Project Risk Management, Stakeholder Engagement, Risk Management, Negotiation, Continuous Improvement Process, Cross-Functional Collaboration, Agile Project Management, Stakeholder Analysis, Project Management, Systems Thinking, Governance, Complex Problem Solving
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Self-Awareness, Personal Development, Growth Mindedness, Initiative and Leadership, Personal Attributes, Accountability, Leadership, Resilience, Visionary, Goal Setting, Social Impact
Build toward a degree
Beginner · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Event Planning, Customer Engagement, Marketing, Storytelling, Marketing Strategy and Techniques, Corporate Strategy, Global Marketing, Brand Management, Strategic Communication, Digital Marketing, Sustainability Reporting, Contract Management, E-Commerce, Customer experience improvement, Virtual Teams, Augmented and Virtual Reality (AR/VR), Game Theory, Blockchain, Cross Platform Development, Influencing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Wireframing, Kanban Principles, Miro AI, Mockups, Data Import/Export, Project Management, Collaborative Software, Ideation
Beginner · Guided Project · Less Than 2 Hours

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months