Skills you'll gain: Automation, Electric Power Systems, Technology Roadmaps, Emerging Technologies, Economics, Policy, and Social Studies, Social Sciences, Technology Solutions, Sustainable Systems, Transportation Operations, Socioeconomics, Sustainable Development, Social Justice, Environmental Issue, Policy Analysis, Health Equity, Mobile Security, Disabilities, Sociology, Data Ethics, Information Privacy

Skills you'll gain: Financial Inclusion, Digital Transformation, FinTech, Mobile Banking, Business Transformation, Diversity Equity and Inclusion Initiatives, Financial Services, Data-Driven Decision-Making, Banking Services, Customer experience improvement, Innovation, Payment Systems, Human Capital

Skills you'll gain: Google Workspace, Gmail, Technical Support, Systems Administration, Help Desk Support, Email Security, Event Monitoring, Technical Communication, File Management

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Cloud API, Secure Coding, Cloud Applications, Maintainability, Application Deployment, Performance Tuning, Authentications, Database Management

Skills you'll gain: Natural Language Processing, Large Language Modeling, Generative Model Architectures, Artificial Neural Networks

Skills you'll gain: Azure DevOps, System Monitoring, Application Deployment, DevOps, Microsoft Azure, Cloud Applications, Continuous Deployment, GitHub

Skills you'll gain: Data Pipelines, Google Cloud Platform, Data Processing, Data Migration, Data Infrastructure, Data Warehousing, Data Storage, Data Management, Data Analysis, Automation, Data Security

Skills you'll gain: Automation, Social Sciences, Socioeconomics, Electric Power Systems, Emerging Technologies, Sustainable Technologies, Economics, Policy, and Social Studies, Health Equity, Public Policies, Environmental Issue, Augmented and Virtual Reality (AR/VR), Climate Change Mitigation, Safety and Security

Skills you'll gain: Google Gemini, Prompt Engineering, Generative AI, Multimodal Prompts, Google Cloud Platform, Prototyping, Image Analysis, Application Development

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security

Skills you'll gain: Performance Metric, Self Service Technologies, Staff Management, Customer experience improvement, No-Code Development, Process Design