Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Skills you'll gain: Process Mapping, Process Flow Diagrams, Content Creation, User Accounts, Business
Beginner · Guided Project · Less Than 2 Hours

California Institute of the Arts
Skills you'll gain: Game Design, Video Game Development, Storytelling, Software Design Documents, Ideation, Storyboarding, Writing, Creativity
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Databases, Project Schedules, Data Visualization, Calendar Management, Customer Relationship Management (CRM) Software, Project Management, Document Management, Content Development and Management, Process Improvement and Optimization, File Management, Collaboration, User Accounts
Beginner · Specialization · 3 - 6 Months

University of Washington
Skills you'll gain: Feature Engineering, Unsupervised Learning, Data Ethics, Statistical Visualization, Data Storytelling, Big Data, Relational Databases, Supervised Learning, Database Systems, Dataflow, Data Visualization Software, Databases, Statistical Machine Learning, Model Evaluation, Predictive Analytics, R Programming, Data Analysis, SQL, Predictive Modeling, Python Programming
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Logo Design, Adobe Illustrator, Typography, Layout Design, Graphic and Visual Design, Graphic Design, Design Reviews, Branding, Style Guides, Animation and Game Design, Design, Peer Review, Color Theory
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Team Management, Business Reporting, Marketing Automation, Email Marketing, Customer Data Management, Sales Enablement, Marketing, Customer Service
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Fundraising, Business Management, Organizational Strategy, Event Management, Governance, Stakeholder Engagement, Business Planning, Marketing, Strategic Marketing, Planning, Business Marketing, Performing Arts, Growth Strategies
Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Decision Making, Time Management, Productivity, Leadership, Conflict Management, Team Leadership, Organizational Leadership, Organizational Skills, Interpersonal Communications, Strategic Decision-Making, Innovation, Change Management, Teamwork, Business Leadership, Strategic Leadership, Communication, Crisis Management, Relationship Building, Delegation Skills, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Sheets, Proposal Development, Variance Analysis, Trend Analysis, Budget Management, Budgeting, Spreadsheet Software, Management Reporting, Presentations, Financial Acumen, Finance
Beginner · Guided Project · Less Than 2 Hours

Yonsei University
Skills you'll gain: Capital Budgeting, Financial Analysis, Cost Benefit Analysis, Return On Investment, Investment Management, Financial Modeling, Cash Flows, Project Finance, Project Estimation, Decision Making, Depreciation, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cash Flows, Income Statement, Financial Analysis, Financial Accounting, Equities, Revenue Recognition, Working Capital, Balance Sheet, Generally Accepted Accounting Principles (GAAP), Accounting, Financial Statements, Financial Reporting, Financial Acumen, Corporate Finance, Corporate Accounting, Case Studies, Revenue Management, Accrual Accounting, Finance, Operational Efficiency
Beginner · Specialization · 3 - 6 Months