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Results for "it service management"

  • Status: Preview
    Preview
    C

    Coursera

    How to Develop an Account Strategy

    Skills you'll gain: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making

    4.2
    Rating, 4.2 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kotter

    The Science of Change

    Skills you'll gain: Organizational Change, Change Management, Organizational Development, Organizational Leadership, Business Transformation, Business Leadership, Team Leadership, Organizational Structure, Culture Transformation, Leadership and Management, Leadership Development, Overcoming Obstacles, Case Studies, Organizational Strategy, Strategic Leadership, People Management, Industrial and Organizational Psychology, Leadership, Goal Setting, Lifelong Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    58 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Put It All Together: Prepare for a Cloud Data Analyst Job

    Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Data Analysis, Google Cloud Platform, Analytical Skills, Large Language Modeling, Business Analytics, Professional Development, Problem Solving, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    36 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Project Leadership: Prioritizing, Managing Risks, Evaluating

    Skills you'll gain: Project Risk Management, Risk Management, Planning, Team Management, Project Implementation, Project Planning, Business Risk Management, Project Controls, Team Leadership, Project Management, Leadership and Management, Program Evaluation, Initiative and Leadership, Leadership, Prioritization, Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    24 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Build a Product Roadmap with Aha!

    Skills you'll gain: Product Roadmaps, Product Development, Product Management, Product Planning, Product Requirements, Product Strategy, Project Management Software, Release Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    109 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Cybersecurity Risk Management Frameworks

    Skills you'll gain: Risk Management, Cyber Governance, Cost Benefit Analysis, Security Management, Risk Management Framework, Vulnerability Management, Cyber Attacks, Cybersecurity, Threat Management, Cyber Risk, Operational Risk, Risk Analysis, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Cyber Threat Intelligence, Vulnerability Assessments, ISO/IEC 27001, Threat Detection, Threat Modeling

    4.7
    Rating, 4.7 out of 5 stars
    ·
    197 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Leading Organizational Change

    Skills you'll gain: Organizational Change, Crisis Management, Change Management, Leadership, Team Leadership, Organizational Leadership, Visionary, Overcoming Obstacles, Stakeholder Communications, Culture Transformation, Key Performance Indicators (KPIs), Performance Measurement, Communication Strategies

    4.3
    Rating, 4.3 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    Driving Operational Performance

    Skills you'll gain: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Key Performance Indicators (KPIs), Operations Management, Operational Efficiency, Business Operations, Process Optimization, Business Metrics, Business Workflow Analysis, Performance Analysis, Business Process Management, Return On Investment, Customer Analysis, Resource Utilization, Customer experience improvement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Opportunity Management in Salesforce

    Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Salesforce, Request For Quotation (RFQ), Sales Enablement, Product Knowledge, Sales Training, Contract Management, Collaborative Software, Kanban Principles

    4.7
    Rating, 4.7 out of 5 stars
    ·
    241 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Starweaver

    Tools and Techniques for Managing Stress

    Skills you'll gain: Stress Management, Resilience, Emotional Intelligence, Time Management, Personal Development, Mindfulness, Adaptability, Productivity, Prioritization, Personal Care, Relationship Building, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Mastering Portfolio Analysis

    Skills you'll gain: Portfolio Management, Financial Analysis, Analysis, Data Analysis, Risk Management, Quantitative Research, Performance Analysis, Market Data, Financial Modeling, Investments, Asset Management, Case Studies

    4.5
    Rating, 4.5 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Cybersecurity Management and Compliance

    Skills you'll gain: Cloud Security, Data Management, Records Management, Security Management, Cloud Computing, Cyber Security Policies, Microsoft Azure, Threat Management, Disaster Recovery, Data Governance, Security Controls, Information Privacy, General Data Protection Regulation (GDPR)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    136 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular it service management courses

  • How to Develop an Account Strategy: Coursera
  • The Science of Change: Kotter
  • Put It All Together: Prepare for a Cloud Data Analyst Job: Google Cloud
  • Project Leadership: Prioritizing, Managing Risks, Evaluating: Coursera
  • Build a Product Roadmap with Aha!: Coursera
  • Cybersecurity Risk Management Frameworks: Kennesaw State University
  • Leading Organizational Change: Kennesaw State University
  • Driving Operational Performance: University of Pennsylvania
  • Opportunity Management in Salesforce: Salesforce
  • Tools and Techniques for Managing Stress: Starweaver

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