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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Cybersecurity Incident Response and Communication

      Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Cyber Threat Hunting, Event Monitoring, Technical Communication, Cyber Security Policies, Vulnerability Management, Continuous Monitoring, Threat Management, Security Controls, Communication Strategies, Root Cause Analysis

      Intermediate · Course · 1 - 4 Weeks

    • N

      National Taiwan University

      International Communication and East Asian Affairs (2)

      Skills you'll gain: International Relations, Political Sciences, Social Studies, Media and Communications, Economics, Policy Analysis, Governance, Student Engagement

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Strategic Planning for Social Media

      Skills you'll gain: Social Media Strategy, Social Media Content, Media Planning, Social Media Marketing, Strategic Communication, Paid media, Content Strategy, Digital Media Strategy, Earned Media, Owned Media, Brand Strategy, Content Performance Analysis, Content Creation, Shared Media, Customer Engagement, Target Audience, Brand Management, Branding

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Find the Best in your Budget with Upwork

      Skills you'll gain: User Accounts, Account Management, Communication, Interviewing Skills, Project Documentation, Project Scoping, Entrepreneurship

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Professional IQ Capstone

      Skills you'll gain: Professional Development, Personal Development, Decision Making, Communication, Leadership, Strategic Decision-Making, Goal Setting, Emotional Intelligence, Self-Awareness, Critical Thinking, Adaptability, Analytical Skills

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Customer Communication

      Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Automation

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenAI for Customer Support

      Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Write Blog Posts With Outranking: Rank Articles With AI

      Skills you'll gain: Search Engine Optimization, Blogs, Keyword Research, Web Analytics and SEO, Content Creation, Content Strategy, Content Performance Analysis, Writing and Editing, Generative AI, Technology Strategies

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Generate a User Experience (UX) Onboarding Map in Miro

      Skills you'll gain: User Interface (UI), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Persona (User Experience), User Experience, User Flows, User Experience Design, UI/UX Research, Usability, Mockups, User Centered Design, Process Mapping, Brand Awareness, Business Intelligence

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Fundamentals of Risk-Based and White-Box Test Techniques

      Skills you'll gain: Software Testing, Code Coverage, Test Case, Application Programming Interface (API), API Design, Unit Testing, Test Tools, Test Planning, Integration Testing, Risk Analysis, Risk Management

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Digital Marketing Tools: Machine Learning and AI

      Skills you'll gain: Apache Hadoop, Machine Learning Methods, Marketing Automation, Marketing Analytics, Digital Marketing, Marketing Strategies, Big Data, Marketing, Customer Insights, Machine Learning, Artificial Neural Networks, Machine Learning Algorithms, Deep Learning, Artificial Intelligence, Predictive Analytics

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Voxy

      Intermediate English: Telling Stories

      Skills you'll gain: English Language, Verbal Communication Skills, Public Speaking, Vocabulary, Grammar, Oral Comprehension, Communication, Professional Development, Cultural Diversity, Interpersonal Communications, Social Skills, Self-Awareness

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular business communication courses

    • Cybersecurity Incident Response and Communication: Packt
    • International Communication and East Asian Affairs (2): National Taiwan University
    • Strategic Planning for Social Media: University of Colorado Boulder
    • Find the Best in your Budget with Upwork: Coursera Project Network
    • Professional IQ Capstone: University of Illinois Urbana-Champaign
    • GenAI for Customer Communication: Coursera Instructor Network
    • GenAI for Customer Support: Coursera Instructor Network
    • Write Blog Posts With Outranking: Rank Articles With AI: Coursera Project Network
    • Generate a User Experience (UX) Onboarding Map in Miro : Coursera Project Network
    • Fundamentals of Risk-Based and White-Box Test Techniques: Board Infinity

    Skills you can learn in Business Essentials

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    Business Communication (16)
    Decision-making (16)
    Leadership (15)

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