Skills you'll gain: Law, Regulation, and Compliance, Health Equity, Informed Consent, Pharmaceuticals, Health Care Procedure and Regulation, Healthcare Ethics, Public Health and Disease Prevention, Health Disparities, Public Health, Health Policy, Regulation and Legal Compliance, Advocacy, Policy Analysis, Intellectual Property

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication

Skills you'll gain: Facebook, Customer experience improvement, Organizational Skills, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Customer Service, Product Knowledge, Marketing, Digital Marketing

Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

Skills you'll gain: Compensation Analysis, Performance Review, Staff Management, Safety Training, Human Resources, Human Resource Management, Performance Management, Diversity and Inclusion, Human Resources Management and Planning, Recruitment, Human Resource Policies, Compensation and Benefits, Supervision, Job Analysis, New Hire Orientations

Skills you'll gain: Medical Privacy, Personally Identifiable Information, Information Privacy, Security Awareness, Data Security, Cybersecurity, Security Controls, Health Information Management, Data Sharing, Authorization (Computing), Health Care Procedure and Regulation, Data Access, Disaster Recovery

Skills you'll gain: Cardiology, Capillary, Hemodynamics, Cardiac Dysrhythmia, Diagnostic Tests, Respiration, Anatomy, Patient Treatment, Hematology, Physiology, Vital Signs, Medical Terminology

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Climate Change Adaptation, Health Equity, Environmental Issue, Advocacy, Social Determinants Of Health, Environmental Science, Health Education, Community Health, Health Care, Public Health, Patient Education And Counseling, Health Systems, Public Health and Disease Prevention, Climate Change Mitigation, Patient Communication, Sustainable Development, Health Policy, Leadership Development

Skills you'll gain: Responsible AI, Anomaly Detection, Computer Vision, Microsoft Azure, Data Ethics, Artificial Intelligence, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration