What is people management?

People management is a branch of human resources that examines the behavior of people at work and how it affects the organization. It encompasses talent acquisition, performance management, employee engagement, and training. The core of people management is the ability to communicate with others effectively, which ultimately increases the productivity and efficacy of a group.

Why learn people management skills?

Learning people management skills improves your ability to work with other people. This may be in a leadership role or as a team member. You can use many of these skills, like empathy, conflict resolution, and negotiation outside of the workplace.

What benefits will I gain if I learn people management skills?

When you learn principles of people management, you gain important skills, including empathy, negotiation, conflict management, and leadership skills. By understanding key principles of human behavior, you're able to choose the right people for specific teams, communicate with transparency, and build trust with your employees and co-workers. These skills also apply to situations outside of a work environment, and you can use them when interacting with anyone—especially in challenging or difficult conditions.

What are typical careers that use people management?

Typical careers that use people management include human resources jobs like HR manager, benefits administrator, and training coordinator. However, people management skills also factor into other jobs. Anyone who interacts with the public, like teachers, retail workers, and customer service representatives can use people management skills in their daily work. Anyone who oversees or leads other people, such as supervisors and team leaders, also uses people management skills in their roles.

How do I know if learning people management is right for me?

Studying people management is right for you if it aligns with your career goals and interests. For example, learning people management skills is a foundation for individuals considering management positions or team leader roles. It's helpful for those who want to develop specific skills like active listening or negotiation too. Learning about people management is also an interesting activity for people who want to understand their own behavior as well as their colleagues.

What are the benefits of taking an online People Management course?

Online People Management courses offer a convenient and flexible way to enhance your knowledge or learn new People Management skills. Choose from a wide range of People Management courses offered by top universities and industry leaders tailored to various skill levels.

What People Management courses are best for training and upskilling employees or the workforce?

When looking to enhance your workforce's skills in People Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here .

Top People Management Courses - Learn People Management Online

Explore the People Management Course Catalog

Google Cloud
Google Workspace Mail Management - Português Brasileiro
Skills you'll gain: Email Security, Data Loss Prevention, Google Workspace, Security Management, Threat Management, Malware Protection, Data Security, Cybersecurity
Beginner · Course · 1 - 4 Weeks
Status: Free
Amazon Web Services
Getting Started with Amazon Neptune
Skills you'll gain: Amazon Web Services, Databases, Database Management, Database Administration, NoSQL, Database Architecture and Administration
Beginner · Course · 1 - 4 Weeks
Universidades Anáhuac
Tecnología e IA en seguros: Oportunidades y desafíos
Skills you'll gain: Technology Strategies, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, Technology Solutions, Digital Transformation, Insurance, Data Ethics, Business Technologies, Emerging Technologies, Change Management, Financial Services, Customer Service, Insurance Policies, Automation, Personalized Service, Operational Efficiency
Beginner · Course · 1 - 4 Weeks
Google Cloud
Gemini in Google Drive - Español
Skills you'll gain: Google Workspace, Google Docs, Document Management, Workflow Management, Productivity Software, Generative AI, Google Sheets, File Management
Beginner · Course · 1 - 4 Weeks
Google Cloud
Defining and Implementing Networks - Português
Skills you'll gain: Load Balancing, Google Cloud Platform, General Networking, Computer Networking, Virtual Private Networks (VPN), Network Architecture, Identity and Access Management, Network Routing, Firewall, Network Security, Cloud Infrastructure, Virtual Machines, Servers
Intermediate · Course · 1 - 3 Months
Google Cloud
Securing and Integrating Components of Your App - Português
Skills you'll gain: Cloud-Native Computing, Cloud Applications, Google Cloud Platform, Application Development, Application Programming Interface (API), Serverless Computing, Authentications, Identity and Access Management, Cloud Computing, Event-Driven Programming, Node.JS, Microservices, Authorization (Computing)
Beginner · Course · 1 - 3 Months
Status: Free
Coursera Project Network
Pod Management with Kubernetes: Run containerized workloads
Skills you'll gain: Docker (Software), Kubernetes, Containerization, DevOps, Application Deployment, CI/CD, Scalability, YAML
Intermediate · Guided Project · Less Than 2 Hours
University of Illinois at Urbana-Champaign
Financial Management Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing
Credit offered
Graduate Certificate · 6 - 12 Months
Google Cloud
Developing a Google SRE Culture - 日本語版
Skills you'll gain: Site Reliability Engineering, Safety Culture, Culture Transformation, Continuous Delivery, DevOps, Service Level, Agile Software Development, Continuous Integration, Performance Measurement, System Monitoring, Performance Metric, Change Management, Design Thinking, Automation, Data-Driven Decision-Making, Prototyping
Beginner · Course · 1 - 3 Months
University of Illinois at Urbana-Champaign
Value Chain Management Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing
Credit offered
Graduate Certificate · 6 - 12 Months
University of Colorado Boulder
Master of Engineering in Engineering Management
Skills you'll gain: User Story, SQL, Model Based Systems Engineering, Field-Programmable Gate Array (FPGA), New Product Development, Failure Analysis, Strategic Decision-Making, Delegation Skills, Object Oriented Design, Sampling (Statistics), Diversity Equity and Inclusion Initiatives, Supplier Management, Sustainability Reporting, Data Ethics, Data Mining, Statistical Modeling, Database Design, Unsupervised Learning, Supervised Learning, Goal Setting
Earn a degree
Degree · 1 - 4 Years
University of Michigan
Construction Engineering and Management MasterTrack® Certificate
Skills you'll gain: Construction Accounting, Accident Prevention, Equipment Design, Project Schedules, Earned Value Management, Project Controls, Procurement, Occupational Safety And Health, Construction Management, Resource Allocation, Safety Training, Bidding, Construction Estimating, Occupational Safety and Health Administration (OSHA), Project Management Life Cycle, Project Accounting, Architecture and Construction, Construction Engineering, Depreciation, Corporate Sustainability
Credit offered
Mastertrack · 6 - 12 Months