• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Business Communication Course Catalog

    • U

      University of Illinois Urbana-Champaign

      Understanding Financial Statements: Company Position

      Skills you'll gain: Balance Sheet, Financial Statements, Financial Statement Analysis, Financial Accounting, Accounting, Financial Reporting, Generally Accepted Accounting Principles (GAAP), Asset Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Beginner · Course · 1 - 3 Months

    • C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      286 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • D

      Digital Marketing Institute

      Social Media Marketing in Practice

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Social Media Management, Digital Media Strategy, Facebook, Content Marketing, Instagram, LinkedIn, Digital Marketing, Social Media Campaigns, Marketing, Target Audience, Marketing Strategies, Online Advertising, Advertising Campaigns, Digital Content, Digital Advertising, Brand Awareness, B2B Sales

      4.5
      Rating, 4.5 out of 5 stars
      ·
      520 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of California, Irvine

      External Communications Channels

      Skills you'll gain: Corporate Communications, Media Relations, Strategic Communication, Target Audience, Public Relations, Social Media, Stakeholder Communications, Customer Communications Management, Marketing Communications, Branding, Brand Management, Communication Strategies, Social Media Strategy, Stakeholder Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      22 reviews

      Beginner · Course · 1 - 4 Weeks

    • R

      Rice University

      Interpersonal Communication for Engineering Leaders

      Skills you'll gain: Executive Presence, Business Communication, Crisis Management, Interpersonal Communications, Communication, Meeting Facilitation, Intercultural Competence, Stakeholder Communications, Influencing, Persuasive Communication, Cultural Diversity, Global Marketing, Leadership, Communication Strategies, Conflict Management, Non-Verbal Communication, Branding, Active Listening

      4.7
      Rating, 4.7 out of 5 stars
      ·
      201 reviews

      Mixed · Course · 1 - 3 Months

    • B

      Berklee

      Songwriting: Writing the Lyrics

      Skills you'll gain: Music Theory, Peer Review, Musical Composition, Music, Creativity, Performing Arts, Storytelling, Writing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      894 reviews

      Beginner · Course · 1 - 3 Months

    • G

      Google

      Google Project Management (PT)

      Skills you'll gain: Quality Management, Backlogs, Project Closure, Project Planning, Sprint Retrospectives, Project Scoping, Team Leadership, Project Management Life Cycle, Agile Project Management, Communication Planning, Continuous Improvement Process, Process Improvement, Project Management, Project Management Software, Change Control, Project Controls, Project Schedules, Agile Methodology, Requirements Analysis, Change Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • E

      ESSEC Business School

      Mediation and Conflict Resolution

      Skills you'll gain: Mediation, Conflict Management, Negotiation, Diplomacy, Labor Relations, Leadership, Stakeholder Engagement, Communication, Active Listening, International Relations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      694 reviews

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Introduction to Trading, Machine Learning & GCP

      Skills you'll gain: Machine Learning, Google Cloud Platform, Applied Machine Learning, Supervised Learning, Time Series Analysis and Forecasting, Financial Trading, Deep Learning, Statistical Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Securities Trading, Technical Analysis, Financial Forecasting, Quantitative Research, Financial Modeling, Forecasting, Regression Analysis

      4
      Rating, 4 out of 5 stars
      ·
      872 reviews

      Intermediate · Course · 1 - 4 Weeks

    • I

      IE Business School

      Globalización, Crecimiento Económico y Estabilidad

      Skills you'll gain: Financial Policy, Economics, Policy, and Social Studies, Economics, Public Policies, International Finance, Policy Analysis, International Relations, Economic Development, Tax, Socioeconomics, Trend Analysis, Global Marketing, Business Economics, Political Sciences, Analysis, Fiscal Management, Supply And Demand, Business Risk Management, World History, Policty Analysis, Research, and Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      692 reviews

      Beginner · Specialization · 3 - 6 Months

    • H

      HRCI

      Learning and Development

      Skills you'll gain: Training and Development, Training Programs, Employee Training, Developing Training Materials, Adult Education, Drive Engagement, Employee Engagement, Compliance Training, Instructional Design, Management Training And Development, Workforce Development, On-The-Job Training, Needs Assessment, Program Evaluation, Professional Development, Learning Styles, Return On Investment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      696 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Minnesota

      Introduction to Software Testing

      Skills you'll gain: Software Testing, JUnit, Verification And Validation, Unit Testing, Test Case, Test Automation, Development Testing, Test Planning, Code Coverage, Software Quality Assurance, Functional Testing, Testability, Integration Testing, Test Data, Issue Tracking

      4.4
      Rating, 4.4 out of 5 stars
      ·
      778 reviews

      Intermediate · Course · 1 - 4 Weeks

    Business Communication learners also search

    Beginner Business
    Digital
    Marketing
    Entrepreneurship
    Digital Marketing
    Social Entrepreneurship
    Beginner Digital Marketing
    Digital Marketing Projects
    1…747576…564

    In summary, here are 10 of our most popular business communication courses

    • Understanding Financial Statements: Company Position: University of Illinois Urbana-Champaign
    • CVS Health Retail Customer Service: CVS Health
    • Social Media Marketing in Practice: Digital Marketing Institute
    • External Communications Channels: University of California, Irvine
    • Interpersonal Communication for Engineering Leaders: Rice University
    • Songwriting: Writing the Lyrics: Berklee
    • Google Project Management (PT): Google
    • Mediation and Conflict Resolution: ESSEC Business School
    • Introduction to Trading, Machine Learning & GCP: Google Cloud
    • Globalización, Crecimiento Económico y Estabilidad: IE Business School

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok