Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Resource Management, Influencing, Organizational Effectiveness, Empathy & Emotional Intelligence, Relationship Building, Leadership Development, Leadership, Cross-Functional Collaboration, Stakeholder Management, Strategic Partnership

Skills you'll gain: Systems Development, Database Application, Web Applications, Scrum (Software Development)

Skills you'll gain: Negotiation, Communication, Conflict Management, Interpersonal Communications, Collaboration, Assertiveness, Proposal Development, Problem Solving, Active Listening, Planning, Cognitive flexibility

Skills you'll gain: Sustainable Development, Economic Development, Socioeconomics, Climate Change Mitigation, Environment and Resource Management, Climate Change Adaptation, Sustainability Standards, Natural Resource Management, Finance, Governance, Environmental Policy, Public Policies

Skills you'll gain: Sampling (Statistics), Descriptive Statistics, Data Analysis, Statistics, Quantitative Research, Business Analysis, Business Risk Management, Statistical Analysis, Data-Driven Decision-Making, Statistical Visualization, Statistical Methods, Microsoft Excel, Probability Distribution, Data Presentation, Influencing

Skills you'll gain: Constructive Feedback, Patient Communication, Active Listening, Advocacy, Rapport Building, Conflict Management, Teamwork, Interpersonal Communications, Communication Strategies, Collaboration, Professionalism, Emotional Intelligence, Nursing and Patient Care, Diversity Awareness, Empathy, Communication, Workplace inclusivity

Skills you'll gain: User Story, Backlogs, Scaled Agile Framework, Project Estimation, Sprint Planning, Agile Project Management, Agile Software Development, Scrum (Software Development), Sprint Retrospectives, Agile Methodology, Stakeholder Communications, Team Building, Agile Product Development, Jira (Software), Estimation, Planning, Project Management, Kanban Principles, Product Management, Prioritization

Skills you'll gain: Sales Strategy, B2B Sales, Sales Training, Sales Process, Marketing Psychology, Sales, Selling Techniques, Sales Enablement, Consumer Behaviour, Overcoming Objections, Storytelling, Closing (Sales), Stakeholder Communications, Negotiation, Non-Verbal Communication, Customer Engagement, Value Propositions, Communication Strategies, Empathy, Analysis

Skills you'll gain: Data Cleansing, Data Wrangling, Data Integration, Data Capture, Data Preprocessing, Data Literacy, Data Quality, Data Transformation, Data Management, Data Collection, Web Scraping, Data Import/Export, Data Access, Information Management, Metadata Management, Unstructured Data

Skills you'll gain: OSI Models, TCP/IP, Network Monitoring, Network Protocols, Network Troubleshooting, Network Security, Network Administration, Network Analysis, Cyber Security Assessment, Linux

Skills you'll gain: Water Resources, Environment, Climate Change Adaptation, Environmental Issue, Water Sustainability, Environmental Science, Land Management, Natural Resource Management, Sustainable Development, Climate Change Mitigation, Social Studies, Biology, Teaching, Community Development