Customer Analysis

Customer Analysis is an assessment of the buying habits and needs of customers aimed at improving business relations, driving sales, and enhancing customer satisfaction. Coursera's Customer Analysis skill catalogue will guide you through the process of understanding and predicting customer behavior and purchasing patterns. You'll learn how to segment and target your customers, how to analyze customer data to derive valuable insights, develop customer profiles, and predict future buying behaviors. This course will equip you with the tools necessary to craft more effective marketing strategies, improve product development, and ultimately drive increased business profitability.
45credentials
3online degrees
156courses

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Results for "customer analysis"

  • Status: Free Trial

    Skills you'll gain: Product Development, Packaging and Labeling, Prototyping, New Product Development, Product Design, Customer Analysis, Production Process, Sustainable Design, Product Testing, Manufacturing Processes, Product Quality (QA/QC), Consumer Behaviour, Market Research, Innovation, Chemistry, Regulatory Compliance, Market Trend

  • Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics

  • Status: Free Trial

    University of Maryland, College Park

    Skills you'll gain: Business Modeling, Customer Analysis, Business Strategy, Entrepreneurship, Customer Insights, Value Propositions, New Business Development, Target Market, Sustainable Business, Product Development, Innovation, Interviewing Skills

  • Status: Free Trial

    University of Illinois Urbana-Champaign

    Skills you'll gain: Keyword Research, Email Marketing, Digital Marketing, Campaign Management, Marketing Analytics, Online Advertising, Performance Analysis, Consumer Behaviour, Marketing Strategies, Key Performance Indicators (KPIs), Web Analytics and SEO, Search Engine Optimization, Web Content, Customer Analysis, Data Collection, Advertising Campaigns

  • Status: Free

    Skills you'll gain: Target Market, Sales Strategy, Marketing Planning, Marketing, Sales Process, Sales, Marketing Strategy and Techniques, Marketing Analytics, Digital Marketing, Brand Management, Market Opportunities, Market Research, Business Metrics, Customer Analysis

  • Status: Free Trial

    Skills you'll gain: Working Capital, Supplier Management, Supply Chain Management, Blockchain, FinTech, Supply Chain, Cash Flows, Business Metrics, Customer Analysis, Financial Market, Market Opportunities, Market Trend, Transaction Processing, Market Dynamics, Market Analysis, Stakeholder Analysis, Risk Modeling, Emerging Technologies, Corporate Finance, Sales Prospecting

  • Status: Free Trial

    Corporate Finance Institute

    Skills you'll gain: Banking Services, Banking, Financial Analysis, Financial Statements, Retail Banking, Commercial Banking, Financial Services, Balance Sheet, Customer Analysis, Income Statement, Lending and Underwriting

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Sales Strategy, Sales, Sales Management, Market Intelligence, Competitive Intelligence, Case Studies, Business Strategy, Customer Analysis, Analysis, Competitive Analysis, Strategic Decision-Making, Market Analysis, Business Research

  • Status: Free Trial

    Digital Marketing Institute

    Skills you'll gain: Marketing Budgets, Data-Driven Decision-Making, Marketing Strategies, Digital Marketing, Social Media Marketing, Marketing Channel, Data Ethics, Customer experience strategy (CX), Digital Media Strategy, Customer Analysis, Customer experience improvement, Cross-Channel Marketing, Marketing Automation, Marketing Strategy and Techniques, Strategic Marketing, Strategic Decision-Making, Social Media Strategy, Digital Advertising, Marketing Analytics, Strategic Thinking

  • Status: Free Trial

    Skills you'll gain: Case Studies, Digital Transformation, Advanced Analytics, Business Analytics, Business Analysis, Predictive Analytics, Data Analysis, Analytical Skills, Analysis, Value Propositions, Customer Analysis, Business Consulting, Business Transformation, Big Data

  • Status: Free Trial

    Tecnológico de Monterrey

    Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Statistical Process Controls, Quality Improvement, Process Improvement, Process Analysis, Continuous Improvement Process, Customer Analysis, Waste Minimization, Quality Management, Return On Investment, Process Mapping, Project Management, Cost Benefit Analysis

  • Status: Preview

    University of Pennsylvania

    Skills you'll gain: Risk Management, Organizational Structure, Organizational Strategy, Strategic Leadership, Art History, Organizational Effectiveness, Customer Analysis, Market Opportunities, Organizational Leadership, Strategic Communication, Stakeholder Communications, Liberal Arts, Fundraising, Target Audience, Value Propositions