• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Process Improvement

    Process Improvement Courses Online

    Study process improvement for optimizing business operations. Learn about Lean, Six Sigma, and continuous improvement methodologies.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Process Improvement Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Designing the Organization

      Skills you'll gain: Organizational Structure, Governance, Organizational Strategy, Organizational Effectiveness, Organizational Change, Business Management, Innovation, Systems Thinking, Strategic Leadership, Strategic Thinking, Growth Strategies, Decision Making

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Biology Everywhere

      Skills you'll gain: Molecular Biology, Biochemistry, Human Development, Biology, Environment, Chemistry, Cell Biology, Environmental Issue, Child Development, Environmental Science, Life Sciences, Environmental Resource Management, Music, Biotechnology, General Science and Research, Decision Making, Natural Resource Management, Liberal Arts, Oncology, Sustainable Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      364 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Introduction to Time Value of Money (TVM)

      Skills you'll gain: Loans, Finance, Microsoft Excel, Financial Modeling, Financial Management, Financial Analysis, Business Mathematics, Spreadsheet Software, Cash Flows, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      944 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Inquiries, Teamwork, Data Entry, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      356 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      McMaster University

      Finance for Everyone: Decisions

      Skills you'll gain: Finance, Peer Review, Project Design, Business Mathematics, Market Dynamics, Financial Analysis, Financial Planning, Capital Markets, Economics, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      883 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidad Austral

      Diseño de Experiencia en Servicios

      Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      734 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Akamai Technologies, Inc.

      Operating Systems Fundamentals

      Skills you'll gain: Linux, Ubuntu, Linux Administration, File Systems, Linux Commands, Operating Systems, User Accounts, Red Hat Enterprise Linux, OS Process Management, File Management, Unix Shell, System Configuration, Command-Line Interface, Open Source Technology, Security Controls, Virtualization, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      118 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Differential Calculus through Data and Modeling

      Skills you'll gain: Calculus, Applied Mathematics, Data Modeling, Estimation, Graphing, Mathematical Modeling, Algebra, Cost Estimation, Mathematical Software, Engineering Calculations, Linear Algebra, Trigonometry, Operations Research, Data Analysis, Derivatives, Mathematical Theory & Analysis, Geometry

      4.8
      Rating, 4.8 out of 5 stars
      ·
      366 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Research Proposal: Initiating Research

      Skills you'll gain: Market Research, Proposal Writing, Research Methodologies, Market Analysis, Business Research, Data Collection, Quantitative Research, Business Writing, Sampling (Statistics), Survey Creation, Qualitative Research, Request for Proposal, Client Services, Professional Networking

      4.6
      Rating, 4.6 out of 5 stars
      ·
      930 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      T

      Tecnológico de Monterrey

      Cálculo Diferencial e Integral unidos por el Teorema Fundamental del Cálculo

      Skills you'll gain: Calculus, Integral Calculus, Advanced Mathematics, Graphing, Trigonometry, Mathematical Modeling, Mathematical Theory & Analysis, Algebra, Computational Thinking, Applied Mathematics, Mathematical Software, Derivatives

      4.6
      Rating, 4.6 out of 5 stars
      ·
      721 reviews

      Mixed · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Influence

      Skills you'll gain: Influencing, Relationship Building, Professional Networking, Persuasive Communication, Leadership, Organizational Effectiveness, Initiative and Leadership, Organizational Structure, Business Ethics, Collaboration, Stakeholder Analysis, Decision Making, Social Network Analysis, Self-Awareness

      4.7
      Rating, 4.7 out of 5 stars
      ·
      339 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Introduction to Business Analytics and Information Economics

      Skills you'll gain: Business Analytics, Analytics, Data Analysis, Business Intelligence, Business Valuation, Analytical Skills, Data Quality, Asset Management, Information Management, Business Analysis, Data-Driven Decision-Making, Trend Analysis, Advanced Analytics, Predictive Analytics, Management Information Systems, Data Strategy, Data Warehousing, Data Science, Information Privacy, Information Architecture

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      403 reviews

      Beginner · Specialization · 3 - 6 Months

    Process Improvement learners also search

    Business Process
    Business
    Business Management
    Management
    Business Development
    Operations Management
    Project Management
    Operations Analytics
    1…111112113…364

    In summary, here are 10 of our most popular process improvement courses

    • Designing the Organization: University of Illinois Urbana-Champaign
    • Biology Everywhere: University of Colorado Boulder
    • Introduction to Time Value of Money (TVM): University of Michigan
    • CVS Health Retail Customer Service: CVS Health
    • Finance for Everyone: Decisions: McMaster University
    • Diseño de Experiencia en Servicios: Universidad Austral
    • Operating Systems Fundamentals: Akamai Technologies, Inc.
    • Differential Calculus through Data and Modeling: Johns Hopkins University
    • Research Proposal: Initiating Research: University of California, Davis
    • Cálculo Diferencial e Integral unidos por el Teorema Fundamental del Cálculo: Tecnológico de Monterrey

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok