Skills you'll gain: AI Personalization, Customer Analysis, Customer Data Management, Customer Service, Customer Insights, Responsible AI, AI Enablement, Customer experience strategy (CX), AI Product Strategy, Customer and Client Support, Customer Engagement, Customer Retention, Customer Relationship Building, Generative AI Agents, Customer Success Management, Artificial Intelligence and Machine Learning (AI/ML), Service Improvement, Generative AI

Skills you'll gain: Social Impact, Design Thinking, Performance Measurement, Human Centered Design, Sustainable Development, Innovation, Entrepreneurship, Business Modeling, Project Performance, Strategic Thinking, Organizational Structure, Needs Assessment, Growth Strategies, Market Analysis

Skills you'll gain: Timelines, Project Schedules, Project Management, Milestones (Project Management), Project Coordination, Scheduling, Project Scoping, Project Management Software, Project Planning, Dependency Analysis, Stakeholder Communications

Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Trading, Balance Sheet, Securities Trading, Income Statement, Financial Analysis, Market Liquidity, Financial Market, Market Dynamics, Market Analysis, Order Management, Risk Management

Skills you'll gain: Sales, Sales Prospecting, Sales Training, Sales Strategy, Product Demonstration, Virtual Teams, Technical Sales, Sales Pipelines, Rapport Building, Sales Presentations, Relationship Building, Virtual Environment, Customer Engagement, Microsoft Teams, Consultative Selling, Global Marketing, Customer Relationship Building, Customer Relationship Management, Customer Success Management, Drive Engagement

Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Business Process, Project Management, Project Planning, Customer experience improvement, Process Mapping, Statistics, Statistical Analysis, Stakeholder Analysis

Skills you'll gain: Sustainable Business, Strategic Marketing, Value Propositions, Environmental Issue, Marketing, Marketing Communications, Marketing Management, Consumer Behaviour, Branding, Market Analysis, Target Market, Marketing Strategy and Techniques, Product Strategy, Marketing Channel

Skills you'll gain: Project Closure, Project Implementation, Project Management Life Cycle, Change Control, Project Controls, Project Performance, Project Management, Management Reporting, Performance Reporting, Scope Management, Sprint Planning, Project Planning, Agile Project Management, Earned Value Management, Microsoft Excel, Team Leadership, Microsoft Office, Leadership, Microsoft Word, Leadership Development

Skills you'll gain: Search Engine Marketing, Digital Marketing, Content Marketing, Web Analytics and SEO, Search Engine Optimization, Content Strategy, Marketing Planning, Marketing Strategy and Techniques, Social Media Marketing, Driving engagement, Social Media Strategy, Cross-Channel Marketing, Social Media, Marketing Automation, Campaign Management, Customer experience strategy (CX), User Experience, Brand Management, Customer Relationship Management (CRM) Software, AI Personalization

Skills you'll gain: Typography, Design Elements And Principles, Graphic Design, Graphic and Visual Design Software, Design, Logo Design, Digital Design, Graphic and Visual Design, Color Theory, Photo Editing, Adobe InDesign, Image Quality, Style Guides, Branding, Art History, Layout Design, Design Research, Visual Design, Design Strategies, Adobe Illustrator

Skills you'll gain: Financial Forecasting, Financial Modeling, Business Planning, Revenue Forecasting, Profit and Loss (P&L) Management, Business Modeling, Cost Estimation, Cash Flow Forecasting, Financial Analysis, Market Trend, Risk Mitigation, Variance Analysis

Skills you'll gain: Microsoft Windows, Operating System Administration, Computing Platforms, Web Content Accessibility Guidelines, Control Panels, Configuration Management, User Interface (UI), File Management, Operating Systems, Virtual Environment, Cloud Storage