The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Talent Pipelining, Professional Networking, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Talent Sourcing, Performance Metric, Job Analysis, Talent Acquisition, Consultative Approaches, Process Improvement, Change Management, Compensation Management, Coordination, Key Performance Indicators (KPIs), Performance Reporting, Market Research, Performance Analysis, Self-Awareness
Beginner · Professional Certificate · 3 - 6 Months

Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Team Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Operations Management, Process Improvement, Revenue Management, Process Analysis, Business Operations, Lean Six Sigma, Operational Performance Management, Lean Methodologies, Operational Efficiency, Continuous Improvement Process, Service Management, Quality Management, Strategic Planning, Capacity Management
Intermediate · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Performance Metric, Process Improvement, Change Management, Key Performance Indicators (KPIs), Recruitment, Performance Reporting, Performance Analysis, Performance Measurement, Business Metrics, Talent Acquisition, Continuous Improvement Process, Benchmarking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Process Improvement, Continuous Improvement Process, Agile Project Management, Sprint Planning, Performance Metric, Sprint Retrospectives, Kanban Principles, Change Management, Team Oriented
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Process Mapping, Process Improvement, Business Modeling, Business Process Improvement, Business Process, Organizational Structure, Project Management, Operations Management, Business Strategy, Leadership and Management, Organizational Effectiveness, Innovation
Mixed · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Digital Transformation, Business Transformation, Business Technologies, Technology Strategies, Sustainability Standards, Sustainable Business, Benchmarking, Process Improvement, Automation, Company, Product, and Service Knowledge, Operational Efficiency, Emerging Technologies, Innovation, Market Trend, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Data Literacy, Data Ethics, Data-Driven Decision-Making, Analytics, Root Cause Analysis, Lean Methodologies, Six Sigma Methodology, Data Analysis, Operational Efficiency, Operational Excellence, Case Studies, Process Improvement, Quality Management Systems, Data Quality, Data Security, Product Quality (QA/QC), Internet Of Things
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Operating Systems, Lifelong Learning
Beginner · Professional Certificate · 3 - 6 Months

IESE Business School
Skills you'll gain: Operations Management, Process Design, Process Improvement, Business Operations, Operational Efficiency, Workflow Management, Process Management, Performance Improvement, Organizational Strategy, Service Improvement, Inventory Management System, Capacity Management, Resource Utilization, Decision Making
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Process Improvement, Continuous Improvement Process, Risk Management, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaborative Software, Collaboration, Team Oriented, Regulatory Affairs, Health Technology, Healthcare Industry Knowledge, Compliance Management, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 4 Weeks
Gain the knowledge and skills you need to advance.

This role has a $80,256 median salary ¹.

A Logistics Analyst optimizes supply chains by analyzing data, improving workflows, and using ERP systems to manage inventory and reduce costs.
This role has a $80,256 median salary ¹.
Offered by




This role has a $109,952 median salary ¹.

A Business Management Analyst analyzes operations, finds inefficiencies, and recommends data-driven strategies to boost productivity and reduce costs.
This role has a $109,952 median salary ¹.
Offered by

Rutgers the State University of New Jersey
Specialization
University of Pennsylvania
Course

Rutgers the State University of New Jersey
Course

Kennesaw State University
Specialization
Rutgers the State University of New Jersey
Specialization

Professional Certificate

Kennesaw State University
Specialization

Specialization

Simplilearn
Course


Course

Course