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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: Free
      Free
      U

      University of Geneva

      Troubles du spectre de l'autisme : interventions

      Skills you'll gain: Autism Spectrum Disorders, Special Education, Parent Communication, Individualized Education Programs (IEP), Working With Children, Speech Therapy, Child Development, Psychological Evaluations, Legal Support, Research, Care Coordination, Group Therapy, Behavior Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      189 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of California, Davis

      Creating Dashboards and Storytelling with Tableau

      Skills you'll gain: Data Storytelling, Data Presentation, Key Performance Indicators (KPIs), Dashboard, Interactive Data Visualization, Tableau Software, Data Visualization Software, Data Visualization, Storytelling, Performance Metric, Business Metrics, Target Audience, Stakeholder Engagement, Drive Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 4 Weeks

    • H

      HRCI

      Compliance and Risk Management

      Skills you'll gain: Occupational Safety And Health, Business Continuity Planning, Risk Management, Business Risk Management, Human Resources, Compliance Management, Regulatory Compliance, Operational Risk, Safety Training, Human Resource Strategy, Legal Risk, Labor Law, Human Resource Policies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      268 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Colorado Boulder

      International Business Context

      Skills you'll gain: Intellectual Property, Business Ethics, Economics, International Relations, Political Sciences, Commercial Laws, Law, Regulation, and Compliance, Business Strategy, Business Economics, Business, World History, Cultural Diversity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      199 reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universidade Estadual de Campinas

      Pensamento Crítico, Lógica e Argumentação

      Skills you'll gain: Logical Reasoning, Deductive Reasoning, Liberal Arts, Persuasive Communication, Research, Statistics, Media and Communications, Appeals, Probability & Statistics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      126 reviews

      Beginner · Course · 1 - 3 Months

    • A

      Arizona State University

      商务英语课程:管理与领导力英语 Management & Leadership

      Skills you'll gain: Meeting Facilitation, Business Writing, Active Listening, Business Correspondence, Employee Coaching, Business Communication, Constructive Feedback, Telephone Skills, Leadership, Leadership and Management, Recruitment, Verbal Communication Skills, English Language, Team Building, Communication, Communication Strategies, Grammar, Vocabulary

      4.6
      Rating, 4.6 out of 5 stars
      ·
      35 reviews

      Intermediate · Course · 1 - 3 Months

    • K

      Korea Advanced Institute of Science and Technology(KAIST)

      Introduction to Quantum Information

      Skills you'll gain: Emerging Technologies, Digital Communications, Encryption, Theoretical Computer Science, Cryptography, Linear Algebra, Algorithms, Computational Thinking, Information Technology, Physics, Simulations, Mathematical Modeling

      4.2
      Rating, 4.2 out of 5 stars
      ·
      121 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Instructor Network

      Voice of the Customer (VoC): Enhancing Experiences

      Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media

      4.8
      Rating, 4.8 out of 5 stars
      ·
      111 reviews

      Beginner · Course · 1 - 4 Weeks

    • R

      Rice University

      Organizational Leadership in Diversity, Equity & Inclusion

      Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Programs, Diversity and Inclusion, Diversity Awareness, Intercultural Competence, Diversity Training, Human Resource Strategy, Employee Retention, Demography, Benchmarking, Social Justice, Cultural Diversity, Human Resources, Recruitment Strategies, Peer Review, Organizational Development, Workforce Development, Organizational Effectiveness, Program Evaluation, Organizational Change

      4.8
      Rating, 4.8 out of 5 stars
      ·
      314 reviews

      Intermediate · Specialization · 3 - 6 Months

    • U

      Unilever

      Customer Understanding and Digital Marketing Channels

      Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, E-Commerce

      4.7
      Rating, 4.7 out of 5 stars
      ·
      175 reviews

      Beginner · Course · 1 - 4 Weeks

    • D

      Duke University

      Building Cloud Computing Solutions at Scale

      Skills you'll gain: Technical Communication, Cloud Infrastructure, MLOps (Machine Learning Operations), Cloud-Native Computing, Cloud Applications, CI/CD, Cloud Development, Cloud Platforms, Cloud Computing, Application Deployment, Agile Software Development, DevOps, Software Engineering, Infrastructure As A Service (IaaS), Distributed Computing, Continuous Delivery, Applied Machine Learning, Cloud Storage, Extract, Transform, Load, Google Cloud Platform

      4.4
      Rating, 4.4 out of 5 stars
      ·
      459 reviews

      Intermediate · Specialization · 3 - 6 Months

    • U

      University of Virginia

      Customer Value in Pricing Strategy

      Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Market Dynamics, Customer Demand Planning, Market Research, Behavioral Economics, Competitive Analysis, Decision Making, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      366 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular business communication courses

    • Troubles du spectre de l'autisme : interventions: University of Geneva
    • Creating Dashboards and Storytelling with Tableau: University of California, Davis
    • Compliance and Risk Management: HRCI
    • International Business Context: University of Colorado Boulder
    • Pensamento Crítico, Lógica e Argumentação: Universidade Estadual de Campinas
    • 商务英语课程:管理与领导力英语 Management & Leadership: Arizona State University
    • Introduction to Quantum Information: Korea Advanced Institute of Science and Technology(KAIST)
    • Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
    • Organizational Leadership in Diversity, Equity & Inclusion: Rice University
    • Customer Understanding and Digital Marketing Channels: Unilever

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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