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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • U
      S

      Multiple educators

      Applied Sustainability for Technical Managers

      Skills you'll gain: Sustainability Reporting, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Energy and Utilities, Organizational Leadership, Strategic Leadership, Environmental Resource Management, Business Leadership, Product Engineering, Initiative and Leadership, Electrical Power, Business Ethics, Leadership Development, Business Transformation, Product Development, Environment, Environmental Engineering, Industrial Design, Waste Minimization, Product Design

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      86 reviews

      Intermediate · Specialization · 3 - 6 Months

    • S

      SAP

      SAP Technology Consultant Hands-on Project

      Skills you'll gain: Solution Design, Project Management, Technology Solutions, Project Implementation, Project Closure, Stakeholder Management, Technical Consulting, Requirements Analysis, Customer Engagement, Test Planning, Benchmarking, Peer Review, SAP Applications, Project Documentation, Business Requirements

      4.6
      Rating, 4.6 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera

      Navigating Generative AI for Leaders

      Skills you'll gain: Generative AI, Strategic Thinking, Data Ethics, Large Language Modeling, Business Strategy, Law, Regulation, and Compliance, Regulatory Compliance, Growth Strategies, Organizational Strategy, Customer experience strategy (CX), Business Ethics, Governance Risk Management and Compliance, Technology Strategies, Business Leadership, Business Transformation, Business Communication, Communication, Internal Communications, Employee Training, Strategic Leadership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      166 reviews

      Beginner · Specialization · 1 - 3 Months

    • N

      Northeastern University

      Healthcare Analytics Essentials

      Skills you'll gain: Health Informatics, Business Analytics, Analytics, Patient Safety, Health Care, Health Administration, Healthcare Industry Knowledge, Statistical Analysis, Business Intelligence, Quantitative Research, Performance Measurement, Performance Metric, Data Analysis, Data-Driven Decision-Making, Descriptive Analytics, Peer Review, Data Collection

      4.6
      Rating, 4.6 out of 5 stars
      ·
      32 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      University of California, Irvine

      Inicio y planificación de proyectos

      Skills you'll gain: Project Planning, Conflict Management, Stakeholder Management, Project Management, Project Scoping, Work Breakdown Structure, Project Management Life Cycle, Stakeholder Communications, Influencing, Organizational Structure

      4.8
      Rating, 4.8 out of 5 stars
      ·
      518 reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      U

      University of Colorado Boulder

      Introduction to Crisis Management and Crisis Communication

      Skills you'll gain: Crisis Management, Strategic Communication, Emergency Response, Corporate Communications, Contingency Planning, Risk Management, Business Continuity Planning, Communication Strategies, Public Relations, Stakeholder Communications, Internal Communications, Stakeholder Management, Communication, Media Relations

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Commonwealth Education Trust

      Foundations of Teaching for Learning: Developing Relationships

      Skills you'll gain: Diversity Awareness, Parent Communication, Cultural Diversity, Relationship Building, Working With Children, Classroom Management, Teaching, Community Outreach, Student Engagement, Ethical Standards And Conduct, Interpersonal Communications

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.1K reviews

      Mixed · Course · 1 - 3 Months

    • T

      Tecnológico de Monterrey

      Innovación y emprendimiento

      Skills you'll gain: Innovation, Business Modeling, Design Thinking, Creative Problem-Solving, Entrepreneurship, Brainstorming, Corporate Strategy, Creative Thinking, Business Strategy, Business Process, Storytelling, Cognitive flexibility, Business Strategies, New Business Development, Strategic Planning, Team Management, Open Mindset, Value Propositions, Lean Methodologies, Organizational Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      375 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Certified Associate in Project Management (CAPM)

      Skills you'll gain: Stakeholder Engagement, Product Roadmaps, Project Management Institute (PMI) Methodology, Project Management, Quality Management, Agile Methodology, Requirements Elicitation, Agile Project Management, Requirements Analysis, Business Analysis, Project Management Life Cycle, Project Risk Management, People Management, Work Breakdown Structure, Project Planning, User Requirements Documents, Team Building, Business Requirements, Product Management, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Specialization · 1 - 3 Months

    • T

      The Hong Kong University of Science and Technology

      Protecting Business Innovations via Patent

      Skills you'll gain: Intellectual Property, Business Process, Innovation, Business Strategy, Commercialization, New Product Development, Law, Regulation, and Compliance, Lawsuits, Legal Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      525 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      U

      Universidad de Palermo

      Product Management

      Skills you'll gain: Product Management, Strategic Marketing, Marketing, Product Strategy, Product Development, Consumer Behaviour, Customer Insights, Target Market, Customer experience strategy (CX), Brand Management, Product Lifecycle Management, Market Opportunities, Innovation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      248 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      CVS Health

      Interacting with Customers

      Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media

      4.7
      Rating, 4.7 out of 5 stars
      ·
      61 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular business communication courses

    • Applied Sustainability for Technical Managers: University of Colorado Boulder
    • SAP Technology Consultant Hands-on Project: SAP
    • Navigating Generative AI for Leaders: Coursera
    • Healthcare Analytics Essentials : Northeastern University
    • Inicio y planificación de proyectos: University of California, Irvine
    • Introduction to Crisis Management and Crisis Communication: University of Colorado Boulder
    • Foundations of Teaching for Learning: Developing Relationships: Commonwealth Education Trust
    • Innovación y emprendimiento: Tecnológico de Monterrey
    • Certified Associate in Project Management (CAPM): Packt
    • Protecting Business Innovations via Patent: The Hong Kong University of Science and Technology

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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