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    • Decision Making

    Decision Making Courses Online

    Explore decision-making techniques for personal and professional growth. Learn to make informed and strategic decisions using data and analysis.

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    Explore the Decision Making Course Catalog

    • Status: New
      New
      D

      Dartmouth College

      Prescriptive Analytics

      Skills you'll gain: Operations Research, Analytics, Business Analytics, Process Optimization, Digital Transformation, Predictive Analytics, Advanced Analytics, Data-Driven Decision-Making, Strategic Decision-Making, Business Mathematics, Data Science, Process Analysis, Complex Problem Solving, Python Programming, Linear Algebra

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      B

      Board Infinity

      Fundamentals of Product Management

      Skills you'll gain: Product Management, Product Roadmaps, Stakeholder Management, Product Strategy, Cross-Functional Collaboration, Product Lifecycle Management, Product Development, Innovation, Agile Methodology, Key Performance Indicators (KPIs), User Research, Emerging Technologies, Data-Driven Decision-Making

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      Dartmouth College

      Generative AI for the Resilient Pricer

      Skills you'll gain: Generative AI, Regulatory Compliance, Change Management, Market Dynamics, Business Transformation, Strategic Thinking, Market Research, Revenue Management, Artificial Intelligence, Price Negotiation, Predictive Analytics, Data-Driven Decision-Making, Market Analysis, Data Governance, Business Ethics, Data Quality

      4.1
      Rating, 4.1 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free
      Free
      C

      Coursera Instructor Network

      GenAI for Customer Communication

      Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Cross Selling, Content Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • N

      Northeastern University

      Designing Engaging Dashboards for Healthcare Analytics

      Skills you'll gain: Data Storytelling, Dashboard, Data Visualization, Data Presentation, Interactive Data Visualization, Infographics, Data Literacy, Tableau Software, Data Visualization Software, Presentations, Statistical Visualization, Storytelling, Design Elements And Principles, Key Performance Indicators (KPIs), Stakeholder Communications

      Mixed · Course · 1 - 4 Weeks

    • A

      American Psychological Association

      Measures of Central Tendency

      Skills you'll gain: Descriptive Statistics, Probability & Statistics, Statistics, Statistical Analysis, Data Literacy, Statistical Visualization, Graphing, Analytical Skills, Arithmetic

      Beginner · Course · 1 - 3 Months

    • A

      Arizona State University

      Dark Data Migration and Architecture

      Skills you'll gain: Data Transformation, Data Literacy, Engineering Management, Data-Driven Decision-Making, Computational Thinking, Exploratory Data Analysis, Data Integration, Capacity Management, Data Analysis, Decision Making, Data Modeling, Data Quality, Strategic Decision-Making, Data Strategy, Data Management, Unstructured Data, Complex Problem Solving, Design Thinking, Data Storage, Data Access

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Instructor Network

      GenAI for Technology Consultants

      Skills you'll gain: ChatGPT, Technical Consulting, Consulting, Business Consulting, Generative AI, Prompt Engineering, Business Reporting, Research Reports, Data-Driven Decision-Making, Client Services, Business Process Automation, Data Analysis Software, Business Ethics, Artificial Intelligence, Value Propositions, Innovation, Productivity Software, Business Research, Automation

      3.7
      Rating, 3.7 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Alfaisal University | KLD

      الاقتصاد الإداري | Managerial Economics

      Skills you'll gain: Economics, Business Economics, Business Management, Decision Making, Business, Strategic Decision-Making, Supply And Demand, Cost Management, Production Management, Production Process

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      J

      Johns Hopkins University

      Large-Scale Database Systems

      Skills you'll gain: Data Warehousing, Apache Hadoop, Distributed Computing, Scalability, Transaction Processing, Database Systems, Relational Databases, Database Management, Database Architecture and Administration, Databases, Cloud Computing, Query Languages, Big Data, Data Processing, Machine Learning, SQL, Data Access, Performance Tuning, Data Integrity, Authorization (Computing)

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Instructor Network

      How to Develop an Account Strategy

      Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Expectation Management, Data-Driven Decision-Making, Business Relationship Management

      4.1
      Rating, 4.1 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Maryland, College Park

      Storytelling That Delivers Program and Project Outcomes

      Skills you'll gain: Storytelling, Data Storytelling, Persuasive Communication, Verbal Communication Skills, Public Speaking, Communication, Stakeholder Engagement, Presentations, Risk Management, Stakeholder Communications, Business Writing, Program Management, Visionary, Stakeholder Management, Project Management, Project Risk Management, Professional Development

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular decision making courses

    • Prescriptive Analytics: Dartmouth College
    • Fundamentals of Product Management: Board Infinity
    • Generative AI for the Resilient Pricer: Dartmouth College
    • GenAI for Customer Communication: Coursera Instructor Network
    • Designing Engaging Dashboards for Healthcare Analytics: Northeastern University
    • Measures of Central Tendency: American Psychological Association
    • Dark Data Migration and Architecture: Arizona State University
    • GenAI for Technology Consultants: Coursera Instructor Network
    • الاقتصاد الإداري | Managerial Economics: Alfaisal University | KLD
    • Large-Scale Database Systems: Johns Hopkins University

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Decision Making

    Decision-making skills are the ability to evaluate several courses of action and choose which to take. This is an important life skill as well as a business leadership skill, since effective problem-solving requires deciding on a solution. However, making smart business decisions isn’t just about being decisive in an abstract sense.

    Effective decision-making is a skill that requires a combination of critical thinking and data analysis. In a business context, a familiarity with tools of financial analysis is especially important for decision-making, although the financial bottom line isn’t always the only factor to be considered in a careful cost-benefit analysis. For example, a growing number of companies consider corporate social responsibility principles and a “triple bottom line” approach that also looks at social and environmental costs and benefits.

    Beyond cost-benefit analyses, there are approaches informed by psychology that are used to make decisions as well as describe decision-making in the real world. Decision theory uses tools similar to game theory to analyze how decisions are affected by uncertainty, different timing between decisions and impacts, social and competitive situations, and other factors. And behavioral economics helps to understand how cognitive bias can influence decision-making, as in the case of the sunk cost fallacy which results in economically irrational decisions based on previous investments.‎

    Decision-making skills are essential for leadership positions in every field, whether chief executive officers (CEOs) of corporations, executive directors of non-profit advocacy groups, or government roles such as mayors and governors. These leaders are responsible for setting organizational goals and policies and, ultimately, making decisions on how to achieve them.

    According to the Bureau of Labor Statistics, top executives earn a median pay of $104,690 per year, including a median pay of $184,460 for CEOs. This high level of compensation is a testament to the importance of savvy decision-making skills, which are in high demand in organizations of all kinds.‎

    Absolutely. Coursera lets you learn about decision-making and related topics like problem-solving, psychology, and leadership from top-ranked schools like the University of California, Irvine, the University of Michigan, and the University of Pennsylvania. And although you’ll be learning remotely, you’ll get the same course materials as on-campus students as well as opportunities to discuss these important topics in leadership with expert faculty as well as your fellow students.‎

    Everyone can benefit from learning about decision making, both in their personal and professional lives, so you may not need any previous experience or skills to study the concept. However, any type of work experience may help prepare you for your studies. Once you've worked in a field, you'll better understand why decision-making skills are important and how you can use them to advance your career or even get a new job in your field.‎

    A person who is a leader and good communicator is best suited to work in roles that involve strong decision-making skills. As a matter of fact, learning how to be a good decision maker can lead to supervisory and management positions in your field. You should also be an active listener and someone who can easily convey to other people what your thoughts and ideas are. People who are strong decision makers tend to be good analyzers, troubleshooters, problem solvers, and critical thinkers. This helps them gather the evidence they need to make a choice. Other skills needed for roles that require good decision-making skills are time management, logic, reasoning, and intuition. You'll also need to have good interpersonal skills, as well as be a good collaborator who doesn't shy away from teamwork.‎

    Decision-making studies or skills look good on any resume, so if you're looking for a new career or starting a career, learning about it may be right for you. It can also be helpful if you're looking to be promoted into a managerial position at work. Decision-making skills are very important for people in roles of leadership. If you currently work in a managerial position or any position in any field and find that you're having trouble making sound decisions at work, learning how to do so can improve your work performance. Learning it can also help you make better decisions in your personal life.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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