Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Large Language Modeling, Personalized Service, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Insights, Workflow Management, Content Creation, Automation, IBM Cloud, Business Ethics, Natural Language Processing

Skills you'll gain: Risk Management Framework, Risk Management, IT Management, Risk Appetite, Business Risk Management, Operational Risk, Enterprise Risk Management (ERM), Compliance Management, Risk Analysis, Governance, Regulatory Requirements, Organizational Structure, Accountability

Skills you'll gain: Kubernetes, Docker (Software), Network Troubleshooting, Containerization, CI/CD, Application Deployment, YAML, Scalability, Cloud Computing Architecture, Network Administration, Role-Based Access Control (RBAC), System Monitoring

Skills you'll gain: Firewall, Network Security, Virtual Private Networks (VPN), Network Administration, Intrusion Detection and Prevention, Network Infrastructure, Enterprise Security, Network Architecture, Security Controls, System Configuration, Performance Tuning, Cybersecurity, Malware Protection, Threat Detection

Skills you'll gain: Matlab, Artificial Intelligence and Machine Learning (AI/ML)

Skills you'll gain: User Research, User Interface (UI) Design, Prototyping, Usability, Figma (Design Software), Web Content Accessibility Guidelines, User Experience Design, Interactive Design, User Centered Design, Mockups, Usability Testing, Persona (User Experience)

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Interactive Data Visualization, Business Intelligence, Data Presentation, Infographics, Data Visualization, Dashboard, OpenAI, Data Storytelling, Large Language Modeling, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Content Creation, SQL, Data Analysis, Business Ethics, IBM Cloud, Natural Language Processing

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Load Balancing, System Monitoring, Prompt Engineering, Network Monitoring, Cloud Computing Architecture, Containerization, Network Architecture, Role-Based Access Control (RBAC), Network Security, OAuth, Network Routing, Cloud Security, Virtual Private Networks (VPN)

Skills you'll gain: Performance Testing, Test Tools, Test Execution Engine, Application Performance Management, Test Data

Skills you'll gain: GitHub, HTML and CSS, Git (Version Control System), Microsoft Copilot, Web Development, Web Content Accessibility Guidelines, Responsive Web Design, Javascript, Front-End Web Development, JSON, Semantic Web

Skills you'll gain: TypeScript, Web Development Tools, Debugging, Javascript, Integrated Development Environments, Software Development

Skills you'll gain: Prompt Engineering, ChatGPT, Productivity, Generative AI, Artificial Intelligence, Large Language Modeling, Creative Thinking, Ingenuity, Brainstorming, Problem Solving, Application Development, Collaboration