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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Essentials of Sensory Science

      Skills you'll gain: Experimentation, Product Testing, Food Quality Assurance And Control, Laboratory Experience, Consumer Behaviour, Scientific Methods, Systems Of Measurement, Research Design, Statistical Analysis, Target Market, Nutrition and Diet, Quality Assessment, Human Factors, Marketing Psychology, Anatomy, Quantitative Research, Data Collection, Psychology, Biology, Neurology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      60 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Splunk Inc.

      Splunk Search Expert 101

      Skills you'll gain: Splunk, Data Visualization Software, Dashboard, Security Information and Event Management (SIEM), Ad Hoc Reporting, Exploratory Data Analysis, Data Processing, Query Languages, Analysis, Incident Response, Business Process Automation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      213 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Leading a Family Business

      Skills you'll gain: Succession Planning, Innovation, Business Modeling, Value Propositions, Governance, Entrepreneurship, Lean Methodologies, Leadership and Management, Leadership, Business Leadership, Corporate Strategy, New Product Development, Ideation, Strategic Leadership, Business Strategy, Sales Presentations, Leadership Development, New Business Development, Talent Management, Business Planning

      4.3
      Rating, 4.3 out of 5 stars
      ·
      48 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Medir y optimizar campañas de marketing en redes sociales

      Skills you'll gain: Data Storytelling, Social Media Campaigns, Social Media Marketing, Marketing Effectiveness, Social Media, Advertising Campaigns, Social Media Strategy, Social Media Management, Marketing Analytics, Campaign Management, Marketing Budgets, Digital Advertising, Content Performance Analysis, A/B Testing, Facebook, Advertising, Return On Investment, Cross-Channel Marketing, Verbal Communication Skills, Technical Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      208 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Leadership, with Goldman Sachs 10,000 Women

      Skills you'll gain: Leadership Development, Strategic Leadership, Visionary, Business Leadership, Entrepreneurship, Leadership, Culture Transformation, Organizational Leadership, Growth Strategies, Leadership and Management, Business Strategy, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      627 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      Liberty Mutual Insurance

      Liberty Mutual Insurance Sales Agent

      Skills you'll gain: Insurance, Insurance Policies, Closing (Sales), Insurance Sales, Overcoming Objections, Prospecting and Qualification, Verbal Communication Skills, Workers Compensation, Storytelling, Risk Management, Customer Relationship Building, Customer Retention, Sales Presentation, Communication, Consultative Selling, Underwriting, Goal Setting, Lead Generation, Product Knowledge, Claims Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      21 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Posicionamiento: La base del éxito en la estrategia de marketing

      Skills you'll gain: Target Market, Value Propositions, Product Marketing, Strategic Marketing, Marketing, Marketing Strategy and Techniques, Brand Strategy, Market Analysis, Market Trend, Consumer Behaviour, Competitive Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      282 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Managing Network Security

      Skills you'll gain: Network Security, Network Administration, Security Management, Firewall, Network Monitoring, Cybersecurity, General Networking, Cyber Security Assessment, Network Protocols, Computer Networking, Virtual Private Networks (VPN), Wireless Networks, Vulnerability Assessments, Cloud Security, System Monitoring, Security Awareness, TCP/IP, Intrusion Detection and Prevention, Cloud Computing, Threat Detection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      230 reviews

      Beginner · Course · 1 - 3 Months

    • V

      Vanderbilt University

      Leading Innovation in Arts and Culture

      Skills you'll gain: Innovation, Leadership, Organizational Structure, Organizational Strategy, Culture Transformation, Creative Thinking, Organizational Change, Risk Management, Business Strategies, Complex Problem Solving, Technology Solutions, Market Dynamics

      4.3
      Rating, 4.3 out of 5 stars
      ·
      68 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Introduction to Generative AI in Finance

      Skills you'll gain: Generative AI, Predictive Analytics, Financial Services, Personalized Service, Financial Modeling, Financial Forecasting, FinTech, Artificial Intelligence, Compliance Management, Emerging Technologies, Banking, Investment Management, Automation, Risk Management

      3.6
      Rating, 3.6 out of 5 stars
      ·
      40 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Six Sigma White Belt

      Skills you'll gain: Root Cause Analysis, Six Sigma Methodology, Quality Improvement, Process Improvement, Quality Management, Pareto Chart, Kaizen Methodology, Statistical Process Controls, Lean Methodologies, Quality Monitoring, Lean Manufacturing, Data Visualization, Data Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      47 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      INSEAD

      Web3 and Blockchain in Global Commerce

      Skills you'll gain: Blockchain, Digital Assets, Transportation, Supply Chain, and Logistics, Supply Chain, Governance, Supply Chain Management, Business Transformation, FinTech, Business Analysis, Market Opportunities, Competitive Analysis, Interoperability, Business Leadership, Strategic Partnership, Emerging Technologies, Logistics, Market Analysis, Leadership, E-Commerce, Cryptography

      4.7
      Rating, 4.7 out of 5 stars
      ·
      63 reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular business communication courses

    • Essentials of Sensory Science: University of California, Davis
    • Splunk Search Expert 101: Splunk Inc.
    • Leading a Family Business: Tecnológico de Monterrey
    • Medir y optimizar campañas de marketing en redes sociales: Meta
    • Fundamentals of Leadership, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Liberty Mutual Insurance Sales Agent: Liberty Mutual Insurance
    • Posicionamiento: La base del éxito en la estrategia de marketing: IE Business School
    • Managing Network Security: Kennesaw State University
    • Leading Innovation in Arts and Culture: Vanderbilt University
    • Introduction to Generative AI in Finance: Coursera Instructor Network

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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