Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Peking University
Skills you'll gain: Active Listening, Non-Verbal Communication, Verbal Communication Skills, Presentations, Business Communication, Interviewing Skills, Team Building, Writing, Communication Strategies, Intercultural Competence, Negotiation, Cultural Diversity
Mixed · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Journalism, Media and Communications, International Relations, Interviewing Skills, Ethical Standards And Conduct, Decision Making, Podcasting, Storytelling, Safety and Security, Content Creation, Digital Publishing, Diversity Awareness, Business Modeling
Beginner · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Overcoming Objections, Sales, Negotiation, Sales Process, Product Knowledge, Rapport Building, Communication, Value Propositions, Persuasive Communication, Customer Relationship Building, Customer Service, Needs Assessment, Active Listening, Empathy
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Business Modeling, Customer Analysis, Financial Modeling, Business Strategy, Entrepreneurship, Business Planning, Customer Insights, Value Propositions, Target Market, Product Development, Customer Relationship Management, Innovation, Interviewing Skills
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Marketing, Digital Advertising, Marketing Strategies, New Product Development, Digital Marketing, Consumer Behaviour, MarTech, Marketing Channel, Product Promotion, Digital Transformation, Customer Engagement, Branding, Price Negotiation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Engineering Drawings, Mechanical Design, Blueprint Reading, Process Flow Diagrams, Failure Analysis, Thermal Management, Technical Standard, Engineering Calculations, Vibrations, Simulation and Simulation Software, Materials science
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Marketing Strategies, Email Marketing, Growth Strategies, Marketing Automation, AI Enablement, Marketing Analytics, Personalized Service, Data Ethics, Customer Engagement, Customer experience improvement, Lead Generation, Customer Insights, Artificial Intelligence and Machine Learning (AI/ML), Customer Retention, Responsible AI, Customer Advocacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), Version Control, Software Versioning, Software Development Tools, Software Configuration Management, Project Management
Beginner · Guided Project · Less Than 2 Hours

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Process Improvement, Change Management, Key Performance Indicators (KPIs), Recruitment, Performance Improvement, Performance Analysis, Performance Measurement, Business Metrics, Talent Acquisition, Continuous Improvement Process, Benchmarking, Trend Analysis
Beginner · Course · 1 - 4 Weeks

University of Florida
Skills you'll gain: Patient Safety, Clinical Leadership, Corrective and Preventive Action (CAPA), Overcoming Obstacles, Health Systems, Healthcare Project Management, Lean Methodologies, Care Coordination, Teamwork, Initiative and Leadership, Adaptability, Accident Prevention, Leadership, Collaboration, Continuous Quality Improvement (CQI), Reliability
Mixed · Course · 1 - 3 Months

Skills you'll gain: Email Automation, Productivity, Time Management, Automation, ChatGPT, Artificial Intelligence, AI Enablement, Prompt Engineering, Business Process Automation, Natural Language Processing, Generative AI
Beginner · Course · 1 - 4 Weeks