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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • U

      University of Pennsylvania

      Viral Marketing and How to Craft Contagious Content

      Skills you'll gain: Content Marketing, Social Media Strategy, Consumer Behaviour, Influencing, Marketing Communications, Social Media Marketing, Persuasive Communication, Social Media, Advertising, Brand Strategy, Marketing, Marketing Psychology, Storytelling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.3K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Digital Transformation Using AI/ML with Google Cloud

      Skills you'll gain: Serverless Computing, Digital Transformation, Cloud Services, Data Ethics, Cloud Infrastructure, Google Cloud Platform, Application Programming Interface (API), Applied Machine Learning, Hybrid Cloud Computing, Infrastructure As A Service (IaaS), Cloud Computing, Public Cloud, Technical Management, Business Transformation, Containerization, Technology Strategies, Cloud-Native Computing, Multi-Cloud, IT Management, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.4K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Marketing Digital e E-Commerce

      Skills you'll gain: Email Marketing, Data Storytelling, Social Media Marketing, Search Engine Optimization, Marketing Budgets, Social Media, Order Fulfillment, Media Planning, Search Engine Marketing, Paid media, Google Ads, Marketing Analytics, Social Media Strategy, Customer Retention, A/B Testing, Google Analytics, Customer Relationship Management, Online Advertising, Customer experience strategy (CX), Campaign Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Career Growth & Business Expansion

      Skills you'll gain: Presentations, Professional Development, Public Speaking, Professional Networking, Personal Development, Communication, Business Communication, Planning, Adaptability, Time Management, Business Development, Branding, Problem Solving, Self-Awareness, Invoicing, Project Management, Contract Management

      Intermediate · Course · 1 - 3 Months

    • K

      Knowledge Accelerators

      From Excel to Power BI

      Skills you'll gain: Power BI, Dashboard, Data Presentation, Interactive Data Visualization, Data Analysis Expressions (DAX), Data Import/Export, Microsoft Excel, Data Visualization Software, Business Intelligence, Data Modeling, Data-Driven Decision-Making, Data Sharing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Value Chain Management

      Skills you'll gain: Management Accounting, Operations Management, Marketing, Process Improvement, Organizational Strategy, Performance Measurement, Marketing Planning, Supply Chain, Supply Chain Management, Product Strategy, Manufacturing Operations, Operational Analysis, Business Operations, Supply Chain Systems, Cost Accounting, Supply Chain Planning, Branding, Integrated Marketing Communications, Strategic Marketing, Accounting Systems

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.1K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SAP

      Foundations of Business Analysis

      Skills you'll gain: Stakeholder Management, Business Analysis, Stakeholder Engagement, Business Systems Analysis, Stakeholder Communications, SAP Applications, Systems Analysis, Business Process Modeling, Business Requirements, ChatGPT, Requirements Analysis, Organizational Strategy, Solution Design, Business Strategy, Agile Methodology, Waterfall Methodology, Communication

      4.2
      Rating, 4.2 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      ESSEC Business School

      Réussir le Changement

      Skills you'll gain: Change Management, Organizational Change, Business Transformation, Culture Transformation, Agile Project Management, Process Development, Leadership and Management, Industrial and Organizational Psychology, Stakeholder Management, Employee Training, Sociology, Leadership, Discussion Facilitation, Communication Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.1K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Comunicación efectiva para el líder actual

      Skills you'll gain: Assertiveness, Interpersonal Communications, Active Listening, Empathy, Constructive Feedback, Organizational Leadership, Emotional Intelligence, Business Leadership, Team Leadership, Leadership, Strategic Communication, Communication, Team Motivation, Verbal Communication Skills, Non-Verbal Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      776 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      L

      LearnKartS

      Email Etiquette

      Skills you'll gain: Business Correspondence, Business Writing, Grammar, Professionalism, Writing, Proofreading, ChatGPT, Business Communication, Cultural Sensitivity, Time Management, Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Satisfaction Guaranteed: Develop Customer Loyalty Online

      Skills you'll gain: Customer Retention, Customer Relationship Management, Customer Service, E-Commerce, Data-Driven Decision-Making, Marketing Analytics, AI Personalization, Digital Marketing, Customer Insights, Interviewing Skills, Presentations, Portfolio Management, Recruitment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create your e-commerce store with Shopify

      Skills you'll gain: Order Processing, Order Management, Inventory Management System, Inventory Control, Customer Relationship Management, E-Commerce, Web Analytics, Retail Management, Product Management, Content Management Systems, Dashboard

      4.5
      Rating, 4.5 out of 5 stars
      ·
      552 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    1…303132…582

    In summary, here are 10 of our most popular business communication courses

    • Viral Marketing and How to Craft Contagious Content: University of Pennsylvania
    • Digital Transformation Using AI/ML with Google Cloud: Google Cloud
    • Google Marketing Digital e E-Commerce: Google
    • Career Growth & Business Expansion: Packt
    • From Excel to Power BI: Knowledge Accelerators
    • Value Chain Management: University of Illinois Urbana-Champaign
    • Foundations of Business Analysis: SAP
    • Réussir le Changement: ESSEC Business School
    • Comunicación efectiva para el líder actual: Tecnológico de Monterrey
    • Email Etiquette: LearnKartS

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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