Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis

Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Microsoft Office, Data Visualization, Productivity Software, AI Enablement, Microsoft Excel, Artificial Intelligence, Technical Communication, Generative AI, Microsoft Word, Microsoft PowerPoint, Generative AI Agents, Productivity, Excel Formulas, Data Analysis, Data-Driven Decision-Making, Data Management

Skills you'll gain: Education and Training, Higher Education, International Relations, Visionary, Systems Thinking, Social Justice, Systems Analysis, Community Development, Leadership, Policty Analysis, Research, and Development, Sustainable Development, Policy Analysis, Advocacy, Collaboration

Skills you'll gain: Conflict Management, Emotional Intelligence, Mediation, Relationship Management, Teamwork, Negotiation, De-escalation Techniques, Collaboration, Leadership, Empathy, Active Listening, Communication

Skills you'll gain: Learning Management Systems, Instructional Design, Test Tools, Education Software and Technology, Design, Leadership

Skills you'll gain: Database Administration, Database Architecture and Administration, Relational Databases, Database Management, Apache Airflow, Operational Databases, PostgreSQL, MySQL, Data Warehousing, Data Pipelines, Extract, Transform, Load, Database Design, SQL, Performance Tuning, Disaster Recovery, Data Security, Data Transformation

Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, Artificial Intelligence, Responsible AI, Visualization (Computer Graphics)

Skills you'll gain: Data Processing, Systems Design, Data Pipelines, Data Infrastructure, Google Cloud Platform, Quality Assurance, Data Warehousing, Data Visualization, Model Deployment, Data Quality, Applied Machine Learning, Scalability, Cloud Security, Machine Learning, SQL, Cloud Storage

Skills you'll gain: Technical Communication, Data Visualization, Data Presentation, Technical Writing, Data Visualization Software, Peer Review, Technical Documentation, Data Ethics, Persuasive Communication, Writing and Editing, Data Science, Media and Communications, Writing, Editing, Graphic and Visual Design, Visual Design

Skills you'll gain: Canva (Software), Photo Editing, Content Creation, Image Quality, Graphic Design, Data Sharing, Design, Graphic and Visual Design Software, Editing, Digital Marketing

Skills you'll gain: Usability Testing, Usability, Human Centered Design, Software Testing, User Acceptance Testing (UAT), Surveys, Human Computer Interaction, Software Quality (SQA/SQC), Survey Creation, Test Planning, Technical Communication, User Experience Design, User Interface (UI), User Research, UI/UX Research, Web Content Accessibility Guidelines, User Experience, Risk Management Framework, Stakeholder Engagement, Law, Regulation, and Compliance

Skills you'll gain: HTML and CSS, Responsive Web Design, Web Design, User Experience Design, Usability, User Centered Design, User Interface (UI) Design, Persona (User Experience), Adobe Photoshop, Figma (Design Software)