Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks, Text Mining

Skills you'll gain: Serverless Computing, Google Cloud Platform, Cloud Applications, Cloud Storage, Web Applications, Event Monitoring, Performance Tuning, Scalability

Skills you'll gain: Conflict Management, Team Motivation, Team Leadership, Stakeholder Engagement, Risk Management, Negotiation, Continuous Improvement Process, Cross-Functional Collaboration, Agile Project Management, Project Management, Communication Planning, Systems Thinking, Complex Problem Solving

Skills you'll gain: Descriptive Statistics, Probability & Statistics, Statistical Hypothesis Testing, Statistics, Data Analysis, Statistical Analysis, Regression Analysis, Analytics, Statistical Methods, Probability, Data Science, Statistical Modeling, Data-Driven Decision-Making, Statistical Inference, Probability Distribution, Predictive Analytics, Applied Machine Learning, Correlation Analysis

Skills you'll gain: Windows PowerShell, Scripting, IT Automation, Command-Line Interface, System Configuration, File Management, Software Installation, Development Environment, Configuration Management

Skills you'll gain: Virtual Teams, Operational Efficiency, Process Improvement and Optimization, Telecommuting, Process Analysis, Process Optimization, Operational Analysis, Workflow Management, Business Process Automation, Team Management, Employee Engagement, Business Operations, Operations Management, Automation, Empowerment, Change Management, Continuous Improvement Process, Data Security

Skills you'll gain: Threat Modeling, MITRE ATT&CK Framework, Cyber Security Strategy, Data Ethics, Cybersecurity, Penetration Testing, Threat Detection, Vulnerability Assessments, Artificial Intelligence, Data Security, Incident Response, Tensorflow, Risk Management Framework, Data Integrity

Skills you'll gain: Cloud Infrastructure, Network Performance Management, Network Monitoring, Google Cloud Platform, Command-Line Interface, Virtual Machines, Virtual Private Networks (VPN), Performance Testing

Skills you'll gain: Event-Driven Programming, Google Cloud Platform, Cloud Applications, Serverless Computing, Cloud Development, Cloud API, Microservices, Cloud Services, Cloud Security, Application Deployment

Skills you'll gain: Data Presentation, Data Visualization Software, Query Languages, Data Integration, Data Analysis

Skills you'll gain: Amazon S3, Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Storage, Serverless Computing, Scalability, Infrastructure As A Service (IaaS), File Systems