Learn management principles for leading teams and organizations. Understand planning, organizing, and decision-making processes.

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Case Studies, Product Strategy, Innovation, Needs Assessment
Beginner · Course · 1 - 3 Months

Universidade de São Paulo
Skills you'll gain: Project Schedules, Project Risk Management, Work Breakdown Structure, Timelines, Risk Analysis, Risk Mitigation, Scheduling, Project Management, Budget Management, Budgeting, Project Planning, Writing, Peer Review
Mixed · Course · 1 - 3 Months

Deep Teaching Solutions
Skills you'll gain: Lifelong Learning, Learning Strategies, Willingness To Learn, Time Management, Human Learning, Productivity, Mental Concentration, Creativity, Growth Mindedness, Persistence, Curiosity, Overcoming Obstacles, Cognitive flexibility, Personal Development, Stress Management, Dealing With Ambiguity
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Planning, Research Design, Program Evaluation, Constructive Feedback, Strategic Planning, Collaboration, Needs Assessment, Social Determinants Of Health, Goal Setting, Adaptability, Problem Solving
Intermediate · Course · 1 - 3 Months

Advancing Women in Tech
Skills you'll gain: Amazon Web Services, Technical Product Management, Cloud Security, AWS Identity and Access Management (IAM), Cloud Computing Architecture, Cloud Computing, Network Architecture, Product Management, Data Security, Technical Support, Application Security, Network Security, Identity and Access Management, Business
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Illustrator, Color Theory, Graphic and Visual Design, Design, Design Elements And Principles, Graphic Design, Typography, Adobe Creative Cloud, File Management
Beginner · Guided Project · Less Than 2 Hours

Universitat Autònoma de Barcelona
Skills you'll gain: Computer Security Awareness Training, Operating Systems, Computer Literacy, File Systems, File Management, Microsoft Windows, Data Security, Email Security, Information Technology, Computer Hardware, Computer Networking, Safety and Security, Information Privacy
Beginner · Course · 1 - 3 Months

New York Institute of Finance
Skills you'll gain: Supplier Management, Supply Chain Management, Customer Analysis, Stakeholder Analysis, Working Capital, Corporate Finance, Sales Prospecting, Financial Analysis, Cash Flows, Technology Solutions
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Google Workspace, Generative AI, Productivity Software, Prompt Engineering, Google Cloud Platform, Workflow Management, Enterprise Security, Cloud Security, Large Language Modeling
Beginner · Course · 1 - 4 Weeks

Insper
Skills you'll gain: Data Sharing, Data Management, Information Management, Data Storage, Data Quality, Metadata Management, Data Collection, General Science and Research, Data Literacy, Technical Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Excel Macros, Dashboard, Forecasting, Microsoft Copilot, Microsoft Excel, Workflow Management, UI Components, Visual Basic (Programming Language), Data Analysis Expressions (DAX), User Interface (UI), Automation, Debugging, Scenario Testing, Programming Principles
Beginner · Course · 1 - 4 Weeks