Skills you'll gain: Design Thinking, Innovation, Business Solutions, Problem Solving, Service Design, Brainstorming, Creative Thinking, Teamwork, User Research, Collaboration, Product Development, Empathy

Skills you'll gain: Digital Media Strategy, Social Media Marketing, Digital Marketing, Social Media, Marketing Communications, Digital Advertising, Marketing Channel, Electronic Media, Customer Engagement, Marketing, Advertising, User Feedback, Marketing Strategies, Target Audience, Consumer Behaviour, Communication, Search Engine Marketing, Mobile Banking, Multimedia

Skills you'll gain: Service Level Agreement, Service Level, Service Management, Performance Measurement, Vendor Contracts, Customer Service, Cloud Services, Performance Metric, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Negotiation, Communication

Skills you'll gain: Generative AI Agents, HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Business Workflow Analysis, Business Process Automation, Sales Management, Customer Relationship Management, Lead Generation, Workflow Management, Process Analysis, Sales Strategy, Sales, Automation, Data Entry, Operational Efficiency, Data Management

Skills you'll gain: Self Service Technologies, Automation, Business Process Automation, Artificial Intelligence, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Communications Management, Scheduling, Company, Product, and Service Knowledge

Skills you'll gain: Advertising Campaigns, Advertising, User Feedback, Marketing Materials, Online Advertising, Business Research, Marketing, Promotional Materials, Market Research, Branding

Skills you'll gain: Canva (Software), Animations, Motion Graphics, Graphic and Visual Design Software, Content Creation, Graphic Design

Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Expectation Management, Data-Driven Decision-Making, Business Relationship Management

Skills you'll gain: Risk Management, Cyber Risk, Threat Management, Risk Management Framework, Security Management, Vulnerability Management, IT Management, Risk Mitigation, Cybersecurity, Operational Risk, Cyber Security Strategy, Cyber Threat Intelligence, Vulnerability Assessments, Security Controls, Compliance Management, Information Technology

Skills you'll gain: Influencing, Conflict Management, Teamwork, Collaboration, Diversity and Inclusion, Cultural Diversity, Decision Making, Team Management, Communication, Leadership, Negotiation, Relationship Building, Active Listening

Skills you'll gain: Diversity Programs, Compliance Management, Supplier Management, Regulatory Compliance, Diversity Equity and Inclusion Initiatives, Supplier Relationship Management, Diversity Awareness, Strategic Sourcing, Diversity and Inclusion, Procurement, Supply Chain, Community Development, Innovation, Economic Development

Skills you'll gain: Organizational Change, Change Management, Business Transformation, Organizational Leadership, Organizational Effectiveness, Organizational Strategy, Business Leadership, Strategic Leadership, Leadership Development, Cross-Functional Collaboration, Stakeholder Engagement, Employee Engagement, Communication Strategies, Lifelong Learning