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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: Free
      Free
      U

      Universidad Austral

      Excel aplicado a los negocios (Nivel Avanzado)

      Skills you'll gain: Excel Macros, Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Analysis Expressions (DAX), Business Analysis, Data Validation, Business Analytics, Data Import/Export, Data Maintenance, Process Optimization, Business Modeling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.9K reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Digital Marketing Analytics in Theory

      Skills you'll gain: Marketing Analytics, Web Analytics, Marketing Effectiveness, Digital Marketing, Marketing Strategies, Analytics, Consumer Behaviour, Data Analysis, Data Collection, Advertising, Regulation and Legal Compliance, Customer Analysis

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      4.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Pennsylvania

      Introduction to Operations Management

      Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Operational Performance Management, Process Improvement, Lean Methodologies, Workflow Management, Continuous Improvement Process, Capacity Planning, Quality Management, Business Workflow Analysis, Supply Chain Management, Inventory Management System, Statistical Process Controls, Process Flow Diagrams, Root Cause Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      The Museum of Modern Art

      Fashion as Design

      Skills you'll gain: Culture, Cultural Diversity, Aesthetics, Design, Environmental Issue, Storytelling, Creative Design, Research, Non-Verbal Communication, Social Sciences

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.9K reviews

      Beginner · Course · 1 - 3 Months

    • M

      Meta

      Measure and Optimize Social Media Marketing Campaigns

      Skills you'll gain: Marketing Analytics, Social Media Marketing, Marketing Effectiveness, Social Media Strategy, Advertising Campaigns, Social Media, Data Analysis, Quantitative Research, Campaign Management, Data Presentation, Marketing, Business Metrics, Statistical Reporting, Facebook, A/B Testing, Key Performance Indicators (KPIs), Marketing Communications, Advertising, Performance Reporting, Return On Investment

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      T

      Tecnológico de Monterrey

      Fundamentos de la escritura

      Skills you'll gain: Grammar, Writing, Technical Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.5K reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Amsterdam

      Quantitative Methods

      Skills you'll gain: Scientific Methods, Research Design, Sampling (Statistics), Science and Research, Research Methodologies, Quantitative Research, Data Collection, Social Sciences, Survey Creation, Experimentation, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.3K reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of California, Davis

      Market Research

      Skills you'll gain: Statistical Hypothesis Testing, Survey Creation, Focus Group, Quantitative Research, Qualitative Research, Market Research, Proposal Writing, Data Storytelling, Business Research, Statistical Analysis, Presentations, Discussion Facilitation, Marketing Analytics, Storytelling, Marketing, Research Methodologies, Marketing Strategies, Data Analysis, Data Visualization Software, Market Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      California Institute of the Arts

      The Language of Design: Form and Meaning

      Skills you'll gain: Design Reviews, Design, Graphic Design, Design Elements And Principles, Visual Design, Aesthetics, Typography, Creative Design, Design Thinking

      4.6
      Rating, 4.6 out of 5 stars
      ·
      885 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      E

      Erasmus University Rotterdam

      Econometrics: Methods and Applications

      Skills you'll gain: Econometrics, Time Series Analysis and Forecasting, Regression Analysis, Data Analysis, Statistical Analysis, Quantitative Research, Statistical Modeling, Statistics, Forecasting, Probability, Linear Algebra, Peer Review

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      N

      National Taiwan University

      用 Python 做商管程式設計(一)(Programming for Business Computing in Python (1))

      Skills you'll gain: Information Systems, Information Management, Data Structures, Transportation Operations, Production Planning, Production Schedule, Operations Management, Business Operations, Inventory Control, Logistics, Algorithms, Computer Programming, Python Programming, Decision Making

      4.9
      Rating, 4.9 out of 5 stars
      ·
      890 reviews

      Beginner · Course · 1 - 3 Months

    • U

      UiPath

      Robotic Process Automation (RPA)

      Skills you'll gain: Robotic Process Automation, Web Scraping, User Interface (UI), Business Process Automation, Automation, Email Security, UI Components, Test Automation, User Interface (UI) Design, Data Import/Export, Excel Macros, Scripting, IT Automation, Data Cleansing, Software Development Tools, Data Integration, Integrated Development Environments, Unstructured Data, Application Deployment, Configuration Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      470 reviews

      Beginner · Specialization · 3 - 6 Months

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    1…515253…576

    In summary, here are 10 of our most popular business communication courses

    • Excel aplicado a los negocios (Nivel Avanzado): Universidad Austral
    • Digital Marketing Analytics in Theory: University of Illinois Urbana-Champaign
    • Introduction to Operations Management: University of Pennsylvania
    • Fashion as Design: The Museum of Modern Art
    • Measure and Optimize Social Media Marketing Campaigns: Meta
    • Fundamentos de la escritura: Tecnológico de Monterrey
    • Quantitative Methods: University of Amsterdam
    • Market Research: University of California, Davis
    • The Language of Design: Form and Meaning: California Institute of the Arts
    • Econometrics: Methods and Applications: Erasmus University Rotterdam

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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