Problem solving courses can help you learn critical thinking, analytical reasoning, creative brainstorming, and decision-making strategies. You can build skills in identifying root causes, evaluating solutions, and implementing effective action plans. Many courses introduce tools like flowcharts, mind mapping software, and data analysis techniques, which help you visualize problems and track progress.

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

University of the Arts London
Skills you'll gain: Sustainable Development, Corporate Sustainability, Creative Thinking, Sustainability Standards, Systems Thinking, Design, Ideation, Problem Solving, Prototyping, Collaboration
Beginner · Course · 1 - 4 Weeks
Arizona State University
Skills you'll gain: Design Research, Innovation, Creativity, Design Thinking, Creative Thinking, Stakeholder Analysis, Design, Brainstorming, Creative Problem-Solving, Peer Review, Ideation, Design Strategies, Product Design, Curiosity, User Experience Design, Customer experience improvement, New Product Development, Business Modeling, Cognitive flexibility, Consumer Behaviour
Beginner · Specialization · 3 - 6 Months

University of Science and Technology of China
Skills you'll gain: Time Management, Lifelong Learning, Quick Learning, Adult Education, Problem Solving, Willingness To Learn, Learning Strategies, Brainstorming, Professional Development, Organizational Skills, Information Management
Mixed · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Meeting Facilitation, Workflow Management, Organizational Effectiveness, Brainstorming, Team Management, Productivity, Organizational Skills, Discussion Facilitation, Planning, Leadership, Problem Solving
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Problem Solving, Computational Thinking, Computer Vision, Game Theory, Image Analysis, Probability, Artificial Neural Networks, Mathematical Modeling, Deductive Reasoning, Convolutional Neural Networks, Algorithms, Human Development, Analytical Skills, Behavioral Economics, Artificial Intelligence and Machine Learning (AI/ML), Computer Graphics, Artificial Intelligence, Psychology, Human Learning, Theoretical Computer Science
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Generative AI, AI Product Strategy, Responsible AI, Data Ethics, AI Enablement, Artificial Intelligence, Creative Problem-Solving, HR Tech, Marketing, Information Privacy, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Innovation, User Feedback, Growth Mindedness, Resilience, Adaptability, Open Mindset, Entrepreneurship, Creative Problem-Solving, Strategic Thinking, Lifelong Learning, Market Research, Sustainable Business, Continuous Improvement Process, Business, Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Engagement, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Project Schedules, Project Management Institute (PMI) Methodology, Project Management, Negotiation, IT Management, Interviewing Skills, Professional Networking, Leadership, Communication
Beginner · Professional Certificate · 3 - 6 Months

Università di Napoli Federico II
Skills you'll gain: Team Building, Collaboration, Teamwork, Lifelong Learning, Telecommuting, English Language, Stress Management, Business Communication, Communication, Virtual Teams, Productivity, Professional Development, Organizational Skills, digital literacy, Digital Transformation, Workforce Management, Adaptability, Productivity Software, Problem Solving
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsive Web Design, Front-End Web Development, Git (Version Control System), Web Content Accessibility Guidelines, User Interface and User Experience (UI/UX) Design, HTML and CSS, React.js, Usability, Software Technical Review, Web Applications, User Experience Design, Semantic Web, Data Validation, Javascript
Intermediate · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Design Thinking, Social Impact, Human Centered Design, Innovation, Creative Thinking, Community Development, Resourcefulness, Systems Thinking, Sustainable Development, Diversity and Inclusion, Complex Problem Solving, Empowerment, Entrepreneurship, Organizational Structure, Personal Development, Resilience
Beginner · Course · 1 - 3 Months