Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.
Google Cloud
Skills you'll gain: Calendar Management, Setting Appointments, Google Workspace, Scheduling, Collaborative Software, Coordinating, Event Management, Data Sharing, Business Solutions, Business Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Professional Networking, Social Media, Social Media Strategy, LinkedIn, Facebook, Professionalism, digital literacy, Brand Awareness, Content Creation, Relationship Building, Instagram, Information Privacy, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Restful API, ASP.NET, Model View Controller, JSON, API Design, Web Services, Middleware, Back-End Web Development, Server Side, Extensible Markup Language (XML)
Intermediate · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: ChatGPT, Responsible AI, Generative AI, Data Ethics, Algorithms, Artificial Intelligence, Predictive Analytics, Record Keeping, Diversity Awareness, Health Equity, Model Evaluation, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, Natural Language Processing, LLM Application, Generative AI Agents, Prompt Engineering, Test Case, Agentic systems, User Interface (UI), Artificial Intelligence and Machine Learning (AI/ML), Performance Testing, Debugging, Applied Machine Learning, Artificial Intelligence, Machine Learning Algorithms, Classification Algorithms, Decision Support Systems, Model Evaluation, Performance Tuning
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: User Story, Agile Product Development, Product Development, Design Thinking, Product Design, Persona (User Experience), Team Management, Agile Methodology, Usability Testing, User Centered Design, Persona Development, Innovation, Customer experience strategy (CX), Value Propositions, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Storytelling, Storyboarding, Digital Publishing, Content Creation, Writing, Literacy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Extract, Transform, Load, Data Architecture, Enterprise Architecture, Data Migration, Data Modeling, Data Warehousing, Data Management, Data Processing, Data Storage, DevOps, Data Governance, Data Integration, Application Frameworks, Data Transformation, Emerging Technologies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microservices, Scalability, Software Architecture, CI/CD, API Gateway, Systems Architecture, Containerization, Software Design, Serverless Computing, Application Design, Solution Architecture, Docker (Software), Software Design Patterns, Systems Design, Kubernetes, Service Oriented Architecture, Event-Driven Programming, Transaction Processing, Cloud Deployment, Data Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Excel Macros, Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Entry, Data Analysis Expressions (DAX), Business Mathematics
Beginner · Guided Project · Less Than 2 Hours