Process Mapping

Process Mapping is a visual representation of a sequence of events that make up a process. Coursera's Process Mapping catalogue teaches you how to analyze, design, and manage workflows and processes in your organization. You'll learn the techniques of breaking down a process into steps, identifying potential inefficiencies, and proposing solutions for improved efficiency. Through this skill, you'll be able to understand bottlenecks, redundancies, and unnecessary steps in a process and devise strategies for process optimization. This skill is vital for roles such as operation managers, business analysts, and those keen on improving the efficiency of business operations.
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Results for "process mapping"

  • Status: Preview

    Skills you'll gain: Cost Estimation, Cost Management, Cost Accounting, Estimation, Operating Expense, Resource Allocation, Process Mapping

  • Skills you'll gain: Business Planning, Product Management, Market Analysis, Process Mapping, Collaborative Software, Business Modeling, Version Control, Business Strategy, Organizational Skills

  • Status: Preview

    University of California, Davis

    Skills you'll gain: DevOps, CI/CD, Process Mapping, Culture Transformation, Continuous Improvement Process, Lean Methodologies, Risk Management, Process Improvement, Organizational Structure, Kanban Principles, Operational Efficiency, User Feedback, Systems Thinking

  • Status: Preview

    Skills you'll gain: Infographics, Data Visualization, Target Audience, Graphic and Visual Design, Data Storytelling, Design Elements And Principles, Technical Communication, Content Creation, Generative AI, Process Mapping, Communication, ChatGPT

  • Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

  • Skills you'll gain: Process Flow Diagrams, Process Mapping, Target Audience, Data Visualization, Content Creation, User Accounts, Business Process, Graphic Design, Business Strategy

  • Status: Free Trial

    University of Virginia

    Skills you'll gain: Design Thinking, Stakeholder Analysis, Human Centered Design, Persona Development, Process Mapping, Value Engineering, User Research, Customer experience improvement, Qualitative Research, Customer Insights, Business Workflow Analysis, Strategic Thinking, Consumer Behaviour, Innovation, Interviewing Skills

  • Status: Free Trial

    University of Pennsylvania

    Skills you'll gain: Social Determinants Of Health, Operations Management, Health Care Administration, Innovation, Value-Based Care, Performance Improvement, Process Mapping, Health Care, Health Informatics, Lean Methodologies, Performance Metric, Health Technology, Qualitative Research

  • Status: Free

    Skills you'll gain: Process Mapping, Process Analysis, Business Operations, Business Process, Operations Management, Business Process Improvement, Operational Efficiency, Technology Strategies, Business Development, Growth Strategies, Customer experience improvement, Business Strategy, Competitive Analysis

  • Status: Preview

    Skills you'll gain: Requirements Management, Robotic Process Automation, Requirements Elicitation, Business Process Automation, Requirements Analysis, User Requirements Documents, Business Requirements, Stakeholder Engagement, Business Analysis, Automation, Business Process, Process Analysis, Stakeholder Communications, Project Scoping, Process Mapping, Business Strategy

  • University of Illinois Urbana-Champaign

    Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Case Studies, Product Strategy, Innovation, Needs Assessment

  • Status: Preview

    Skills you'll gain: Quality Management, Lean Methodologies, Process Improvement, Operations Management, Supply Chain Management, Supply Chain, Business Process, Process Analysis, Waste Minimization, Operational Efficiency, Process Mapping, Quality Assessment, Project Management, Six Sigma Methodology, Healthcare Industry Knowledge