Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Sales Management, Sales, Customer Relationship Building, Account Management, Microsoft Copilot, File Management, Communication, Brainstorming, Scheduling
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Programming (OOP), C++ (Programming Language), Application Development, Object Oriented Design, Application Design, Program Development, Business Logic, User Interface (UI), Data Entry, Verification And Validation, Command-Line Interface, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Medical Office Procedures, Data Management, Medical Records, Personally Identifiable Information, Data Security, Document Management, Security Controls, Information Privacy, Records Management, Taxonomy, Regulatory Compliance, Information Assurance, Encryption, Risk Analysis, Process Mapping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Strategic Leadership, Nursing Management, Strategic Decision-Making, Leadership, Accountability, Decision Making, Communication Strategies, Strategic Thinking, Complex Problem Solving, Collaboration, Patient Safety, Critical Thinking, Goal Setting, Resource Allocation
Intermediate · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Photo Editing, Graphic and Visual Design, Layout Design, Design Research, Visual Design, Adobe InDesign, Design, Design Elements And Principles, Storytelling, Digital Publishing, Aesthetics, Color Theory, Creativity, Peer Review
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Power Electronics, Control Systems, USB, Electronic Systems, Simulations, Engineering Documentation, Semiconductors, Electrical Engineering, Engineering Design Process, Electrical Systems, Electronic Components, Electrical Power, Hardware Design, Electronics, Technical Communication, Electronics Engineering, electromagnetics, Electric Power Systems, Simulation and Simulation Software, Design Specifications
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Generative AI Agents, Email Automation, Vibe coding, Agentic Workflows, Agentic systems, AI Workflows, AI Orchestration, Sales Process, Marketing Automation, HubSpot CRM, Sales Enablement, Sales Pipelines, Software As A Service, Sales Development, Lead Generation, Business Development, Prompt Engineering, New Business Development, Application Deployment, Campaign Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Human Resources Management and Planning, Employee Coaching, Performance Metric, Artificial Intelligence, Change Management, Business Ethics, Return On Investment, Goal Setting
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Research, Literacy, Research Methodologies, Persuasive Communication, Report Writing, English Language, Grammar, Case Studies, Editing, Proofreading, Style Guides, Peer Review, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Closing (Sales), Negotiation, Strategic Partnership, Contract Negotiation, Brand Awareness, Brand Strategy, Proposal Development, Business Development, Branding, Business Relationship Management, Relationship Management, Research, Business Research
Mixed · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Intellectual Property, Governance, Value Propositions, Entrepreneurship, Due Diligence, Business Valuation, Negotiation, User Research, Business Strategies, Customer Insights, Business Planning, Business Development, Strategic Partnership, Product Knowledge, Business Modeling, Regulation and Legal Compliance, Fundraising, Financial Analysis, Relationship Building, Stakeholder Management
Beginner · Course · 1 - 3 Months