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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • U

      University of California, Irvine

      Advanced Writing

      Skills you'll gain: Writing, Grammar, Editing, Proofreading, Peer Review

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      M

      Michigan State University

      Write A Feature Length Screenplay For Film Or Television

      Skills you'll gain: Storyboarding, Writing, Writing and Editing, Storytelling, Peer Review

      4.6
      Rating, 4.6 out of 5 stars
      ·
      274 reviews

      Beginner · Course · 3 - 6 Months

    • T

      Tecnológico de Monterrey

      Marketing con Redes Sociales

      Skills you'll gain: Persona Development, Social Media Strategy, Social Media, Social Media Marketing, Social Media Campaigns, Content Marketing, Plan Execution, Key Performance Indicators (KPIs), Digital Media Strategy, Marketing, Marketing Strategies, Performance Measurement, Active Listening, Target Audience, Social Media Management, Social Media Content, Drive Engagement, Network Analysis, Content Strategy, Goal Setting

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Specialization · 3 - 6 Months

    • G

      Georgia Institute of Technology

      Build Your Professional ePortfolio in English

      Skills you'll gain: Professional Networking, LinkedIn, Instagram, Writing, Concision, Social Media, Grammar, Business Writing, English Language, Branding, Vocabulary

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Minnesota

      Managing Employee Compensation

      Skills you'll gain: Compensation Management, Compensation Strategy, Compensation and Benefits, Compensation Analysis, Payroll, Benefits Administration, Labor Compliance, Employee Retention, Employee Performance Management, Employee Engagement, Labor Law

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Mixed · Course · 1 - 4 Weeks

    • H

      HEC Paris

      Entrepreneurship Strategy: From Ideation to Exit

      Skills you'll gain: Ideation, Entrepreneurship, Innovation, Creativity, B2B Sales, Sales, Business Planning, Business Strategy, Business Development, Self-Awareness, Global Marketing, Human Resources, Fundraising and Crowdsourcing, Financial Analysis, Cash Management, Recruitment, Team Building

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google

      The Nuts and Bolts of Machine Learning

      Skills you'll gain: Feature Engineering, Applied Machine Learning, Statistical Machine Learning, Scikit Learn (Machine Learning Library), Predictive Modeling, Unsupervised Learning, Data Ethics, Machine Learning, Machine Learning Algorithms, Supervised Learning, Random Forest Algorithm, Data Analysis, Performance Tuning, Python Programming

      4.8
      Rating, 4.8 out of 5 stars
      ·
      505 reviews

      Advanced · Course · 1 - 3 Months

    • C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension

      4.7
      Rating, 4.7 out of 5 stars
      ·
      343 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • G

      Google Cloud

      Modernize Infrastructure and Applications with Google Cloud

      Skills you'll gain: Serverless Computing, Application Programming Interface (API), Hybrid Cloud Computing, Cloud Infrastructure, Google Cloud Platform, Containerization, Cloud-Native Computing, Multi-Cloud, Cloud Computing, Kubernetes, Microservices, Application Development, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • D

      DeepLearning.AI

      الذكاء الاصطناعي للجميع

      Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Generative AI, Artificial Neural Networks, Deep Learning, Applied Machine Learning, Business Analysis, Data Ethics, Machine Learning, Data Science, Business Strategy, Data Literacy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      904 reviews

      Beginner · Course · 1 - 4 Weeks

    • M

      Macquarie University

      Data Visualization in Excel

      Skills you'll gain: Pivot Tables And Charts, Data Storytelling, Data Visualization Software, Interactive Data Visualization, Spreadsheet Software, Dashboard, Microsoft Excel, Excel Macros, Infographics, Data Analysis, Data Manipulation, Forecasting

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • F

      Fundação Instituto de Administração

      Strategic Sales Management

      Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Business Planning, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Market Intelligence, Sales Enablement, B2B Sales, Competitive Intelligence, Marketing Effectiveness, Customer Relationship Building, Business Strategy, Business, Customer Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      493 reviews

      Intermediate · Specialization · 3 - 6 Months

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    1…666768…563

    In summary, here are 10 of our most popular business communication courses

    • Advanced Writing: University of California, Irvine
    • Write A Feature Length Screenplay For Film Or Television: Michigan State University
    • Marketing con Redes Sociales: Tecnológico de Monterrey
    • Build Your Professional ePortfolio in English: Georgia Institute of Technology
    • Managing Employee Compensation: University of Minnesota
    • Entrepreneurship Strategy: From Ideation to Exit: HEC Paris
    • The Nuts and Bolts of Machine Learning: Google
    • CVS Health Call Center Customer Service: CVS Health
    • Modernize Infrastructure and Applications with Google Cloud: Google Cloud
    • الذكاء الاصطناعي للجميع: DeepLearning.AI

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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